Wave problem-solved

[BOrrell]

Had a previous thread about breaking pliers and various other problems with my Wave; sent it in to Leatherman and already have a replacement which seems to be fine. Impressed with their rapid turn around and no questions asked 25 year warranty. Good on them!

[sir_mike]

Glad to hear that.

I just received a brand new Wave and it is soooo tight I cannot open the blade with my thumb and barely using two hands so I might have to send it in.

[jimwalter]

It should loosen up mike, or you could loosen the pivot. That being said, sending it in is a valid option. It should work out of the box.
Leatherman warranty is impeccable; at least here in canada.

[sir_mike]

I have been trying to get it loosen up. I have played with it for a couple of days but no luck. How can I loosen the pivot as I dont have one of those security bits or whatever they call them? That is why I am thinking of sending it in or just selling it.

[RogueBowie]

Have you tried oiling the pivots at all? Might help, made mine run smoother for pretty much all the tools when I got it.

[sir_mike]

Have you tried oiling the pivots at all? Might help, made mine run smoother for pretty much all the tools when I got it.

Yes, I have. That is part of my playing with it for a couple of days. I used some Victorinox food safe oil and it didnt seem to help!

[znapschatz]

It is so sucky to get a new tool (or anything) and have something wrong with it. My advice is to send it off to Leatherman, along with a polite but firm message about how you feel, and get it fixed right.

So far, a number of Leathermen have been in and out of my possession, none of them problematical, but I'm beginning to think maybe I am a fugitive from the law of averages. I like the products, but judging from a number of reports, there is something definitely amiss with their quality control.

[sir_mike]

It is so sucky to get a new tool (or anything) and have something wrong with it. My advice is to send it off to Leatherman, along with a polite but firm message about how you feel, and get it fixed right.

So far, a number of Leathermen have been in and out of my possession, none of them problematical, but I'm beginning to think maybe I am a fugitive from the law of averages. I like the products, but judging from a number of reports, there is something definitely amiss with their quality control.

Yeah, it bugs me too, the quality control part or lack of as that is or was my line of work for 30 years so it is frustrating. Is also sucks to have to spend money to sent it back as that just adds to the cost of the MT...

[jimwalter]

I have been trying to get it loosen up. I have played with it for a couple of days but no luck. How can I loosen the pivot as I dont have one of those security bits or whatever they call them? That is why I am thinking of sending it in or just selling it.

If you are careful you can slip a flat blade screwgie instead of using the torx security bit.
I dont know if I would recommend it if you are going to send it back though.