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Thread: ESEE warranty - question

  1. #1
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    ESEE warranty - question


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    Hey guys, please see below. I know ESEE's warranty is fairly broad and all-inclusive, but I had question regarding the pictures below. While doing a simple pry, a small piece of the clip point snapped off. It's not a big deal as far as looks go, but I'm wondering if it would be worth trying to file an ESEE warranty repair. Just worried about the blade's integrity.

    Model is an ESEE 3 MIL with a partially serrated, clip point blade.

    Thanks!
    -Mark





    Sent from my SAMSUNG-SM-N910A using Tapatalk

  2. #2
    Why? Just sharpen that MoFo out and keep abusing the knife. It would take more effort and time to do a warrantee claim than it would be worth, even if they do cover it.

  3. #3
    Small piece of the clip point?
    The tipity tip is gone. Sharpen it.

  4. #4
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    That was my second thought. Thanks guys!

    Sent from my SAMSUNG-SM-N910A using Tapatalk

  5. #5
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    For the record, when people say something about a "broken tip", they generally mean something more like the knives in the photo below.

    Not my photo, but one I ripped from image search after typing in "broken ESEE". The original posting was from BF. It looks like this photo was a set of knives that ESEE brought to an event to show off some warranty repair work that had come in, or something like that. And no, I'm not saying anything bad about ESEE quality here, just showing examples of what people expect to see when they read "broken tip".


    So yeah, I think yours will sharpen out just fine .

  6. #6
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    Really? Sharpen it out. Jeez.

  7. #7
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    Quote Originally Posted by Basp2005 View Post
    Really? Sharpen it out. Jeez.
    We were all new at some point. Calm yourself.

    Sent from my SAMSUNG-SM-N910A using Tapatalk

  8. #8
    With warranty questions such as this, I find that contacting the company and asking them (as they tend to know better than typically anyone else) is the first step. If that is not to your liking, then sharpen that sucker. 😉

  9. #9
    Just ignore the rude people and comments, they exist all over the forum. Its a real shame at times.
    We were and are all new here, so all questions are good question.

    In terms of your original post, I too would sharpen it out. But if you're not good at sharpening then you could always try getting a brand new one.

    Keep in mind that clip point leaves a fairly thin point, I personally wouldn't prying with it. The regular esees would be better suited for that.

  10. #10
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    It would be super easy to restore with an Edge Pro, but small ceramic stones can easily fix that. Just use some magnification, and go slowly.

  11. #11
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    The rare case when "just the tip" means just that.

  12. #12
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    I wouldn't attempt to sharpen it out right now. Its shouldnt affect performance in any way. Wait until the egde needs a good sharpening to address the issue. Trying to sharpen it out now may give you a flat spot or ruin the apex in that area.

  13. #13
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    curious what task/tasks you were doing that snapped off the tip? how much torque on the pry, what were you prying and why were you using a slicing cutting tool for prying also?

    not to pick on ya just for information sake and the thread in general and for future google searches. thanks.

  14. #14
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    Quote Originally Posted by markymark6290 View Post
    Hey guys, please see below. I know ESEE's warranty is fairly broad and all-inclusive, but I had question regarding the pictures below. While doing a simple pry, a small piece of the clip point snapped off. It's not a big deal as far as looks go, but I'm wondering if it would be worth trying to file an ESEE warranty repair. Just worried about the blade's integrity.

    Model is an ESEE 3 MIL with a partially serrated, clip point blade.

    Thanks!
    -Mark





    Sent from my SAMSUNG-SM-N910A using Tapatalk

    A. Welcome to the forum!

    B. We are an ESEE dealer and our shop is 45 minutes from you in Salisbury, NC. We are open Tuesday through Friday from noon until 6:00. Come see us and we will be happy to fix that right up for you for free! Should be able to do it in no time while you wait. If you can't make it during the week just let me know and I can meet you on a weekend. Just shoot me an email to [email protected]

  15. #15
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    Whitty is the man!
    Kind regards,
    Armadew

  16. #16
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    Quote Originally Posted by jbmonkey View Post
    curious what task/tasks you were doing that snapped off the tip? how much torque on the pry, what were you prying and why were you using a slicing cutting tool for prying also?

    not to pick on ya just for information sake and the thread in general and for future google searches. thanks.
    I was actually prying a tiny compass out of a d-shackle I procured on Etsy because the shackle itself was made from really cheap metal (zamak or something) and the 3-MIL was the only blade within reach at that point in time. Barely using any torque.

    Quote Originally Posted by whitty View Post
    A. Welcome to the forum!

    B. We are an ESEE dealer and our shop is 45 minutes from you in Salisbury, NC. We are open Tuesday through Friday from noon until 6:00. Come see us and we will be happy to fix that right up for you for free! Should be able to do it in no time while you wait. If you can't make it during the week just let me know and I can meet you on a weekend. Just shoot me an email to [email protected]
    Thanks, dude! I just checked out the website, pretty impressive. I may take you up on that!

  17. #17
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    Quote Originally Posted by XtianAus View Post
    Just ignore the rude people and comments, they exist all over the forum. Its a real shame at times.
    We were and are all new here, so all questions are good question.


    In terms of your original post, I too would sharpen it out. But if you're not good at sharpening then you could always try getting a brand new one.

    Keep in mind that clip point leaves a fairly thin point, I personally wouldn't prying with it. The regular esees would be better suited for that.
    Just imagine how much he'd be berated if he were to actually contact ESEE with that same question.
    I doubt Mike or Jeff would respond with a simple, "That's not a big deal, you can sharpen it right out. Have a good day!"

  18. #18
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    Quote Originally Posted by arskrg View Post
    Just imagine how much he'd be berated if he were to actually contact ESEE with that same question.
    I doubt Mike or Jeff would respond with a simple, "That's not a big deal, you can sharpen it right out. Have a good day!"
    Which is why I asked the opinion of such esteemed gentlemen as yourselves.

  19. #19
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    Quote Originally Posted by markymark6290 View Post
    Which is why I asked the opinion of such esteemed gentlemen as yourselves.
    Good call

  20. #20
    Quote Originally Posted by arskrg View Post
    Just imagine how much he'd be berated if he were to actually contact ESEE with that same question.
    I doubt Mike or Jeff would respond with a simple, "That's not a big deal, you can sharpen it right out. Have a good day!"
    If I were Mike or Jeff, i'd appreciate an innocent question regarding warranty of a minute broken tip over customers who purposely break their blades and send them over for a knew one.

    If anyone were berated over a concern like this by the makers themselves, shame on them. No matter how big an issue, a questioner should never feel inferior or embarrased by the maker.
    Customer service > conceitedness
    Last edited by XtianAus; 03-21-2017 at 09:25 AM.

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