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Thread: New Graham - Outstanding Dealer

  1. #21
    Join Date
    Sep 2007
    Location
    New Hampshire
    Posts
    1,262

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    I bought a beautiful Al Mar Nomad, from New Graham last week. All I can say is, I wish I had purchased knives from them sooner. They have a good customer for life.They are the berries!

  2. #22

    Thumbs up Ngk

    My last order from New Graham was lost by UPS. Tracking was screwed, UPS investigation was closed because their customer service lost claim. I received e-mail from UPS that I already received and acknowledged. Complete UPS mess.
    NGK went far beyond their responsibilities to help me. Nicest people, outstanding service.
    "People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf"
    George Orwell
    My top choices Native5, C83 Persian and Caly3.5/Caly3
    My new precious http://www.spyderco.com/forums/showt...Better-Native5

  3. #23
    Join Date
    Apr 2006
    Location
    S.E. Michigan, USA
    Posts
    718
    Agree 100% on NGK. A week ago Friday I wanted to order a pair of Benchmade 556 Mini-Grips: One for a present, one for me. Turned out there was only one in stock . But wait: Upon calling I find they have three on-order that were supposed to arrive that day or Monday. Apparently they arrived that day, because later that day I receive the shipping notification. NGK received them in, turned around and got my order out the same day. Outstanding!

    That was my fourth order from NGK, and every experience has been exemplary.

  4. #24
    Join Date
    Sep 2007
    Location
    Dallas, Texas
    Posts
    1,909
    I've bought from New Graham several times, and they've always been first-rate in my book.

  5. #25
    Join Date
    Jun 2007
    Location
    Kentucky
    Posts
    625
    I ordered from New Graham knives and was thoroughly happy with the service and the product. Sent my order in late Monday night and received it by Thursday morning. I will be happy to do business with them again

  6. #26
    Join Date
    Jun 2006
    Location
    Virginia
    Posts
    1,515
    New Graham is top notch!
    CSI HOG

  7. #27
    Join Date
    Nov 2003
    Location
    Mid Hudson Valley, NY
    Posts
    388
    Yeah I know a little late to the party as usual. However just completed my umpteenth NGK purchase (Kershaw Onion Needs Work). Great as always, in fact never anything but a great experience.
    Cheers,
    Rob
    Faith, Folk and Family

    SOSAK Knight; Sir Robert, Defender of the In Line Phillips Driver

  8. #28
    Join Date
    Oct 2008
    Location
    Oahu, Hawaii
    Posts
    41
    Just received my first order from New Graham Knives through their website. Good prices and great services!

    With Aloha,

    Clarence

  9. #29
    Join Date
    Feb 2001
    Location
    One leg up on Gus' short bus in Bastidville.
    Posts
    22,904
    I know first hand that the folks there go well beyond the call.
    We are fortunate to have folks of that type of quality to work with.
    "There is no further education to be gained by the second kick of a mule".

    Please read the Exchange Forums rules.

  10. #30
    Join Date
    Sep 2006
    Location
    Bend, Oregon
    Posts
    2,931
    I just received a Harsey T1 and a Spyderco Micro Dydad from New Graham. THe service and communication were fantastic. Thank you for the knives and thanks also for the bandaids.

    -TyMathews

  11. #31
    Join Date
    Aug 2006
    Location
    Northwestern Ohio
    Posts
    1,504
    NGK---

  12. #32
    Just the other day I changed an order on them right befoe it shipped and they not only made the change with no problem but upgraded the shipping from 3 day to 2nd day in their dime so it would still get to me in the same amount of time. They rock

  13. #33
    Join Date
    Jan 2009
    Location
    Michigan
    Posts
    416
    X 1000!!!!

  14. #34
    Join Date
    Oct 2007
    Location
    BC, Canada
    Posts
    1,332
    Any day now I will receive my 6th order (12th knife) from NGK. They have always been an absolute joy to deal with.

    They are one of the few online dealers that do not charge an outrageous amount of money to ship to Canada, and they often tighten the pivot right up to help them get through customs. If you are a fellow Canadian, I thoroughly recommend them!

    Today I sent NGK an e-mail to ask when they might be receiving more of a knife that was out of stock. I got a reply 4 minutes later!

  15. #35
    NGK is one of the best priced dealers out there. In terms of service alone, they are the best.

  16. #36

    Ngk is great

    They are a top notch vendor. I've dealt with NGK several times over the years and I've recieved nothing but great prices and great service from them.

  17. #37
    Join Date
    Nov 2002
    Location
    Among Sparklers
    Posts
    9,917
    Great service, great price, and fast shipping on an awesome knife - that's New Graham!

  18. #38
    Join Date
    Oct 1998
    Location
    Arizona
    Posts
    2,515
    Harrumph!

  19. #39
    Join Date
    Apr 2002
    Location
    singapore
    Posts
    4,732
    NGK has always been my no.1 dealer. I look elsewhere only if I can't get it at NGK.
    spyken

  20. #40
    Join Date
    Feb 1999
    Location
    San Diego, CA
    Posts
    2,720

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    I've been trying to log on to their website for a while now and haven't been able to find it again. Are they still in business?
    Jim

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