Page 3 of 7 FirstFirst 1234567 LastLast
Results 41 to 60 of 136

Thread: New Graham - Outstanding Dealer

  1. #41

    ADVERTISEMENT
    Yep, pretty sure they are still there. www.newgraham.com
    md
    "IF IT'S IN STOCK, WE'VE GOT IT!" ;-)
    http://www.newgraham.com
    Living life on the EDGE
    New Graham...Since 1935
    TOLL FREE: 1.866.333.4445
    Your support of NEW GRAHAM helps us support BLADEFORUM
    'I'll gladly raise my prices to match the competition'...anonymous

    ...the Rattlesnake is found in no other quarter of the world besides America. She never begins an attack, nor once
    engaged, ever surrenders: She is therefore an emblem of magnanimity and true courage...she never wounds 'till she has generously given notice, even to her enemy, and cautioned him against the danger of treading on her.

  2. #42
    Join Date
    Feb 1999
    Location
    San Diego, CA
    Posts
    3,051
    Doh! Thanks! I've been typing newgrahamknives.com.
    Jim

  3. #43
    Join Date
    Apr 2006
    Location
    Columbus, Ohio, United States
    Posts
    2,297
    I can attest to the excellent customer service. I have purchased from them multiple times in the past, and just recently placed an order in which Mike went out of his way to make sure I got a good Boker stockman. They are good folks to deal with and pleasant to speak to. Shipping was also prompt and the knife was well packaged. I give New Graham an A+.

  4. #44
    Join Date
    Apr 2009
    Location
    Out in God's country, PA
    Posts
    85
    I received my first order from New Graham yesterday, and I couldn't be happier. Can't wait to buy from them again!

  5. #45
    Join Date
    Jan 2004
    Location
    S.W. Wales - UK
    Posts
    17
    I live in the UK and have been buying knives from Newgraham for about 6 years now - 'Nuff said!

    Excellent resource

  6. #46
    Join Date
    Feb 1999
    Location
    San Diego, CA
    Posts
    3,051
    I ordered (and received) a Spyderco yellow Pacific Salt from Newgraham, and was very pleased with the service. Since I ordered by money order, I called up and the young lady on the phone even took down my requests to check my knife to be free of any defects that I listed before shipping. And very polite service. I don't order knives very often that I can't handle in person, but with this outstanding service, I could order again in the future, and if/when I do, I can do so with full confidence.
    Jim

  7. #47
    Join Date
    Nov 2002
    Location
    Among Sparklers
    Posts
    9,949
    NewGraham spoiled me rotten again.

  8. #48
    Join Date
    Mar 2006
    Location
    Northwester Ontario Canada
    Posts
    5,641
    New Graham is fast, and friendly. Shipping in only 3 days. Pretty hard to beat that kind of service.

  9. #49
    Join Date
    Oct 1998
    Location
    Iowa
    Posts
    1,273
    The first good pocket knife that I ever bought for myself was from NGK well over a decade ago. Several since . Nothing but good things to say about their prices, selection and most of all their CS.

    This is the first place I send anyone loking for a quality knife.

  10. #50
    Join Date
    Sep 2006
    Location
    The Flip Side
    Posts
    503
    Yes....I completely agree....new graham is the best! I recently purchased a knife through them and right out of the box there was a problem with it. I e-mailed them about the problems I was having with it and got a response back within an hour! They without hesitation sent me a new one out same day!

    Fantastic company, stellar customer service, great prices and selection....what more could you ask for?!?!

    New graham will have all of my business in the future!!!

  11. #51
    Join Date
    Jan 2006
    Location
    West Texas
    Posts
    1,573
    Hear hear, NG is great.

  12. #52
    Join Date
    Feb 2001
    Location
    One leg up on Gus' short bus in Bastidville.
    Posts
    23,545
    Outstanding service comes close but does not quite describe them. Their service to their customers is at a level that stands alone in my experience. Even in a crowd of greats.
    "There is no further education to be gained by the second kick of a mule".

    Please read the Forum rules.

  13. #53
    Join Date
    Nov 1999
    Location
    Joe-Ja
    Posts
    15,749
    Have had the pleasure dealing with New Graham on quite a few occasions (in fact, received new bladeware from them today).

    Never a disappointment and always a left with a feeling of - - - - ->

  14. #54
    Join Date
    Feb 2005
    Location
    Western North Carolina
    Posts
    2,643
    I've never had anything but excellent service when dealing with New Graham.

    They've gotten a lot of my money and there have only been problems twice. The first time it was my fault, I entered the three digit security number on my credit card wrong. They called me the next morning and said "I think you entered that number wrong, let's see if we can get it fixed." We did and the knife was in my mail box two days later.

    The other problem was when I ordered a Buck 55. UPS's website said the knife was delivered but there was no knife on my doorstep. I called, and talked to Mike about the problem and then stayed on the phone talking knives for about twenty minutes. He set right out and got in touch with UPS to start an investigation. UPS called me within a few hours.

    The knife showed up in my mail box the next day. I think it was delivered to the wrong place and whoever got it dropped it in my box.

    But the fact that Mike and everyone went out of their way to help me convinced me that they're the best place to do business with.

    I ordered my new Paramilitary from them on Thursday and it showed up in my mailbox today (8/22)... two days later. Granted I live in western North Carolina, only about four hours from their store, but still... they shipped it out just a few hours after I placed my order.

    I don't even look at other websites anymore. All my knife money goes to New Graham.

  15. #55
    Join Date
    Feb 2002
    Location
    Tucson,AZ
    Posts
    2,775
    Late on the pics but last February my son and i were delivering his new car from Tucson to his wife stationed at West Point. Bluefield was a must stop where I did some tradin' with Mike and the gals. Great new store and even greater folks. I will return.


    My son in front of Mike's Mall


    Myself with Mr. Dye and associates

    My son and I had a great time visiting. Thanks NGK!

  16. #56
    New Graham> Top Of The Heap!!

  17. #57
    Join Date
    Sep 2009
    Location
    Johannesburg
    Posts
    35
    I cant say enough good things about these folks. I order from South Africa, and it was a leap of faith doing placing an order for the first time. I've ordered 3 times now and have had no problems and the package usually arrives in 10 days or so. I will continue to order from NGK with confidance. I actually placed an order with another online store and then a week later with NGK. the NGK order arrived on Monday and i suspect the other vendors will only arrive this weekend as it was shipped only last week.

    I only wish they would stock Benchmade but i believe that there are some politics involved with BM or created by BM, i dont know the full story.

  18. #58
    Join Date
    Sep 2008
    Location
    A ban on swords? Quick, ban all pens!
    Posts
    318
    Just received a New Graham 'care package' in Australia.

    Prompt replies to my email queries.

    Prompt processing of the order.

    All 3 knives arrived in good order (under 2 weeks) as described.

    Thanks to Michael and Annie for shipping to Oz!

  19. #59
    Join Date
    Feb 2001
    Location
    One leg up on Gus' short bus in Bastidville.
    Posts
    23,545
    This group at New Graham are nothing short of awesome.

    Thank you for your help again this year Annie and Michael.
    "There is no further education to be gained by the second kick of a mule".

    Please read the Forum rules.

  20. #60
    Join Date
    Apr 2002
    Location
    in my Mersey Paradise
    Posts
    449
    Top shelf all around

Page 3 of 7 FirstFirst 1234567 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •