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Thread: New Graham - Outstanding Dealer

  1. #101
    Join Date
    Jan 2001
    Location
    Joe-Jah, USA
    Posts
    3,281

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    I'd also like to pass the good word on New Graham. Outstanding service and quick delivery. I've placed a handful of orders with them over the last couple of months and have been very satisfied. Highly recommended.

  2. #102
    Join Date
    Jan 2012
    Location
    Hickory, NC
    Posts
    136
    +1!! Just got a ZT 0350 TS from New Graham. Couldn't ask for quicker shipping or better service! The pack of bandaids in the box was a nice (and, as it turns out, useful touch!).

    I will be doing business with new graham in the future.

  3. #103
    Join Date
    Jun 2011
    Location
    Arizona
    Posts
    482
    Just received my Eyes Sebenza from New Graham, never dealt with them before but this won't be the last time. Excellent customer service and personable people to deal with. They actually held the knife for a few days so the funds could transfer to my bank account. Called and placed the order with Mike and we ended up talking football for a few minutes on the side of purchasing the knife lol. Thanks New Graham, keep up the good work! LOVE THIS KNIFE BTW

  4. #104
    Join Date
    Dec 2005
    Location
    former Constitution state
    Posts
    3,356
    Annie is the best
    "People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf"
    George Orwell
    My top EDC choices 2013 Spyderco Forum Native5, Ti Fluted N5, DIW N5, my Calys and C83 Persian

  5. #105
    Just completed first pre-order with New Graham knives. No money was charged until the blades were en-route, and they arrived almost overnight! Excellent service.

  6. #106
    Join Date
    Dec 2011
    Location
    Los Angeles
    Posts
    229
    I placed an order for two of the sprint run brown pm2's on Saturday, afternoon west coast time, and the knives were here on Wednesday. I think there are 4 emails from them in my email box, a confirmation and thank you, a couple saying that the order was processing, and a delivery one.

    Got a serious kick out of the band aid dispenser, too.

    I was disappointed when I saw they weren't a bf retailer and I wouldn't be able to let people know about these guys, then searched and found this thread. NGK deserves all the praise they get. Awesome mom and pop online store!

  7. #107
    Join Date
    Sep 2007
    Location
    Rahway,NJ
    Posts
    12,527
    I just had my first transaction with NG.I ordered Wed. & it shipped the same day.Got it today(Fri).
    Excellent updates,communication,very well packaged,couldn't be happier!

    The band-aid dispenser was a nice touch too!

  8. #108
    Join Date
    Aug 2011
    Location
    Georgia On My Mind
    Posts
    147
    Yeah..... I will pile on here. First time customer - picked up the Spyderco Yojimbo 2. A very good price on a knife that's selling out where ever you look online. Ordered it Monday and it arrived Wednesday. Outstanding transaction all around.

  9. #109
    Join Date
    Jan 2010
    Location
    Chaparral, NM
    Posts
    6,611
    New Graham has knives you may not find in stock elsewhere.They ship fast.Mike and Annie are very nice people,should you have a question.I highly recommend them!

  10. #110
    Join Date
    Sep 2007
    Location
    Toronto, Canada
    Posts
    98
    New Graham Knives is smarter than I am.

    They said that I'd need some bandages, and I thought I wouldn't.

    I hate it when that happens.

  11. #111
    Join Date
    Nov 2000
    Location
    Rochester, NY
    Posts
    749

    New Graham ....

    Driving down Rt. 460 in West Virginia, on my way to visit my wife's aunt near Princeton, WV. A white pick-up truck with Virginia plates passes me with a NEW GRAHAM KNIVES window decal on the back. Hummmmm... maybe they're nearby, I think to my self. I do a quick search on my iPhone and sure enough, New Graham is only 20 minutes away. Drive over to Bluefield, Virginia and stop in the store.... I'm stunned. They've got a sh*tload of knives on display and the store is NICE !!!!! Almost all are factory blades, but they've got a great selection. Look around, check out all of the display cases and finally decide on a new FENIX light and a New Graham T-shirt. Nice folks & great selection. If you're in the area, check them out...
    Wm. Fisher
    Rochester, NY
    williamkevinfisher@gmail.com


    I was BORN AGAIN on May 3rd, 2008. No, I didn't find religion, I found RETIREMENT !!!!

  12. #112
    Join Date
    Feb 2005
    Location
    Mason Dixon line off I-83 Tusker User Group #13
    Posts
    18,466
    Have done business with them for years, wanted to make a vacation out of a trip to see their store, and Luray caverns, last year. Gonna try again for this year.

  13. #113
    Join Date
    Mar 2009
    Location
    Norfolk, VA
    Posts
    349
    Never been in their store, but they are a class act in my book.

  14. #114
    Join Date
    Jun 2006
    Location
    Virginia
    Posts
    1,620
    They are excellent to deal with by phone and online as well!
    CSI HOG

  15. #115
    Join Date
    Feb 2002
    Location
    Tucson,AZ
    Posts
    2,774
    Just checking to see if our friends in Bluefield have their heads above the snowline. Michael, Hope you are all well. Kevin Fox, Tucson

  16. #116
    Join Date
    Mar 2009
    Location
    Norfolk, VA
    Posts
    349
    Honestly if I heard a complaint about NGK I would call the person a liar. This is one great company with stand up employees. I try to post ever time I see a thread about them because they are that good to deal with.

    Quote Originally Posted by Spark View Post
    New Graham Knives has supported BladeForums.com since they've been here. They are a truly outstanding dealer, and I've yet to hear a customer complaint. Here's a sample of some of their feedback, compiled by Ed T:

  17. #117
    Join Date
    Nov 1999
    Location
    SW VA
    Posts
    3,128
    Just another thanks to all that have posted here. It is humbling (gives Annie the big-head tho) ;-)
    Head above snowline...got 14" + but temps have been in mid-30s so it is slowly going away.
    Folks up north on the coast got it much worse.
    Regards, Mike
    "IF IT'S IN STOCK, WE'VE GOT IT!" ;-)
    http://www.newgraham.com
    Living life on the EDGE
    New Graham...Since 1935
    TOLL FREE: 1.866.333.4445
    Your support of NEW GRAHAM helps us support BLADEFORUM
    'I'll gladly raise my prices to match the competition'...anonymous

    ...the Rattlesnake is found in no other quarter of the world besides America. She never begins an attack, nor once
    engaged, ever surrenders: She is therefore an emblem of magnanimity and true courage...she never wounds 'till she has generously given notice, even to her enemy, and cautioned him against the danger of treading on her.

  18. #118
    Join Date
    Dec 2005
    Location
    former Constitution state
    Posts
    3,356
    Mike you are the lucky guy. Your Annie is the treasure.
    I love my ZT561, Damascus Caly and CF Dodo
    Last edited by bh49; 11-22-2012 at 09:11 AM.
    "People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf"
    George Orwell
    My top EDC choices 2013 Spyderco Forum Native5, Ti Fluted N5, DIW N5, my Calys and C83 Persian

  19. #119
    Here, Here!!! Again.
    Thanks Mike!
    Rolf

  20. #120
    Join Date
    Feb 2005
    Location
    Mason Dixon line off I-83 Tusker User Group #13
    Posts
    18,466
    New Graham again! Annie, Mike and their crew are all top notch. Got a Lannys Clip and Starmate, great service. Even let me pay in installments. Thanks again!

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