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Thread: Having Trouble Contacting Robert

  1. #1

    Having Trouble Contacting Robert


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    Has anyone else had trouble contacting Robert? I placed an order around two months ago and have sent three emails or so, but haven't received a reply yet. The money has come out of my account as well. I know that he can get busy, I'm just wondering when my order will be ready.

    Thanks,

    Jason

  2. #2
    Join Date
    Mar 2001
    Location
    Anderson Island WA
    Posts
    8,326
    Got you covered, Fairbairn, although I thought I got a PM from you but now can't find it. Did you PM me?
    Robert Humelbaugh
    Survival Sheath Systems
    www.survivalsheath.com
    (253)884-9178

    "Failing to prepare is preparing to fail."

  3. #3
    Thanks for the reply Robert. I've sent you an email.

    Cheers,

    Jason

  4. #4
    Join Date
    Mar 2001
    Location
    Bellevue Ne
    Posts
    341
    Any news on my order - I haven't had any luck thru email, either. The order # is 1240699999. It's a back sheath for a CS Laredo.

  5. #5
    Trying to reach you too. pm sent.

  6. #6
    Join Date
    Mar 2001
    Location
    Anderson Island WA
    Posts
    8,326
    I'm back up online. Damn move has had me switching internet service and it's been a huge hassle. I'm now web based, and teh new shop will be up next week with much more capacity.
    Robert Humelbaugh
    Survival Sheath Systems
    www.survivalsheath.com
    (253)884-9178

    "Failing to prepare is preparing to fail."

  7. #7
    Robert,

    Is there any news yet on my sheath? I've emailed several times since my original message but only received one reply. It's been several months since I ordered. I hate having to ask again on a public forum but I haven't even received an estimated delievery time.

    Thanks,

    Jason

  8. #8
    Join Date
    Mar 2001
    Location
    Anderson Island WA
    Posts
    8,326
    I've got you on the way. Sorry for trhe delays. Setting up anew has taken longer than I anticipated.
    Robert Humelbaugh
    Survival Sheath Systems
    www.survivalsheath.com
    (253)884-9178

    "Failing to prepare is preparing to fail."

  9. #9
    Robert,

    Thanks for the feedback. Hope the new shop goes well.

  10. #10
    Join Date
    Mar 2007
    Location
    BC
    Posts
    862
    How about posting a couple pics of your new shop setup.

  11. #11
    Join Date
    Mar 2001
    Location
    Bellevue Ne
    Posts
    341
    How about replying to the people you've charged money but haven't delivered any goods?

  12. #12
    Exactly, I'm starting to get a little annoyed now. Everytime I speak to Robert he tells me "oh yeah you'll get it by the end of the week." I've been told that three times already. I really want my holster but for god's sake answer your messages!!! By the way the voicemail box is full again.

  13. #13
    Any more updates on the status of survivalsheath? I've ordered and no response...

  14. #14
    Join Date
    Jun 2007
    Location
    Austin, Tejas
    Posts
    73
    Damn, wish I'd read this earlier. I also ordered a $60 sheath last week... no email, no call, nothing so far. I hope I don't have to place a dispute with the CC.

  15. #15
    Join Date
    Jun 2007
    Location
    Austin, Tejas
    Posts
    73
    Just to update you guys, I received a priority mail package from Robert today with the sheath. I'm happy because its the old desert tan color. So he did right by me.

  16. #16
    I'm wondering about my order too, its been several months since my card was charged and I haven't received it yet, I've also sent two emails with no response. My order number is 1245142277, I'd love to have my order before winter hits.

  17. #17
    Join Date
    Jan 2006
    Location
    DENVER
    Posts
    9,853
    Robert is back on the board. I sent him a PM last night about an order I intend to place and got a reply this morning. He should be posting again soon. He does great work. I hope everyone who posted above finally got squared away with their orders.

  18. #18
    Join Date
    Jan 2008
    Location
    Georgetown, Tx
    Posts
    437
    Nope still not squared away here, and it's been 5 mos now.

  19. #19
    Join Date
    Sep 2009
    Location
    Finland
    Posts
    2
    Same problem here with order number: 1244577018

    The order was placed on June 09, 2009.

  20. #20
    How 'bout 1249315320 placed on 8/3/09, 1911 holster.

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