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Thread: Wallet breaking cards

  1. #41

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    I just purchased one and really can't see how it will break the cards. The pig skin liner is not that thick.

  2. #42
    Hey Fellas,

    Originally, Dave designed the medium bi-fold with pigskin down the middle of the wallet. This caused the wallet to be much stiffer and would break credit cards down their magnetic strips. We took the pigskin lining out and this fixed the problem. However we've had some "duds" sneak through the production line and we are sorry about that. We are all about quality, so if you ever have a problem with any products, please send your requests to ihaveaquestion@saddlebackleather.com or give them a call at 210-858-5210 and we will take good care of you. Cheers and thanks for all the compliments.

  3. #43
    Join Date
    Apr 2010
    Location
    Reno, NV
    Posts
    439
    I've had a medium bi-fold for about 18-20 months or so and it's only destroyed my old ATM card down the magnetic strip. I think this is due to how often I pull the card out (which is a lot) compared to other cards. That being said, I'll be ordering another bank card soon as it is anyways, I prefer the newer cards. Not much of a hassle for me.

  4. #44
    Join Date
    Dec 2008
    Location
    Near Hammonasset Beach, CT
    Posts
    2,716
    My older bifold broke most of my cards, but i gave it to my brother after saddleback sent me a new one because he doesn't use cards. This new style hasn't broken any cards yet.

  5. #45
    Quote Originally Posted by Lenny View Post
    This is so weird.
    I read this thread, and realized that the same thing was happening
    with my Med also.
    I emailed them, and they're sending a new one out.
    Don't even have to return the old one.
    All they wanted was a picture.
    Wow.
    Lenny
    Customer service is outstanding. If you have an older wallet breaking cards they will replace it with the newer style that is thinner. Not only is their customer service great, I like their continuous improvement approach to manufacturing their products.

  6. #46
    I had the same problem about between a year and eighteen months ago. I posted something about it on their FaceBook page and someone contacted me within a few minutes and I had a replacement in hand by the end of the week. Since then, I have not had any issue with the wallet breaking cards.

    Now that I've said that publicly, I am sure it will start. lol

  7. #47
    Join Date
    Nov 2009
    Location
    CA
    Posts
    46
    Also broke 4 cards. Emailed SB and they got right back to me. Asked for picture of wallet and card. Sent it to them. Got reply from Betsy this AM. They are sending a new wallet tomorrow. This is one mighty fine company.

  8. #48
    Join Date
    Dec 2008
    Location
    Near Hammonasset Beach, CT
    Posts
    2,716
    I now have to buy a new debit card... its demolished. Even with the new design. I don't know what to do. I have no other wallets and paid a good amount of money for this one, but it keeps breaking all my cards.

  9. #49
    Join Date
    Sep 2005
    Location
    Indiana
    Posts
    1,602
    I've carried a medium for almost two years...no broken cards.

  10. #50
    Join Date
    Dec 2008
    Location
    Near Hammonasset Beach, CT
    Posts
    2,716
    No problems since the switch to the new wallet.

  11. #51
    Join Date
    Jan 2009
    Location
    Baltimore, MD.
    Posts
    1,161
    Quote Originally Posted by SuzukiGS750EZ View Post
    No problems since the switch to the new wallet.
    I though you said in your pervious that its breaking cards even with the new design.

    Edit - I don't want that to sound condescending, I'm just curious since I'm considering getting one.
    Last edited by mdsmith; 09-27-2012 at 12:01 PM.

  12. #52
    Join Date
    Dec 2008
    Location
    Near Hammonasset Beach, CT
    Posts
    2,716

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    I've been through three. The original, and two newer designs. I think they thinned the leather out on the latest one I have. But the cards are all fine.

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