Contact information

[TLA]

I recieved an eamil from Swamp Rat telling me that my Rodent 6 is ready for shipment after I had sent them an email stating that I had switched credit cards. I gave them the the new card number and this is the reponse I got back"

Mr. Tony Azbill,

Your Rodent 6 is now ready for shipment. Unfortunately, our credit card authorization system automatically deletes your credit card information after 30 days due to security purposes. If you would like to pay using a credit card, please send us email confirmation and we will contact you at the phone number you provided."

So I sent an email back to confirm that I would like them to give me a call back. I know they are busy and never recieved a call back today. However I work nights and there is a 4 hour time difference between us. So I was wondering if there is a phone number I can call them at to pay for my knife. Any information will be greatly appreciated.

Tony

[Butch0881]

I am in the same boat, I just want to make sure that Swamp Rat gets my info so I can get my knives. Butch.

[TLA]

I wish they would post a phone number on their website so I could just call them and pay them.

[chogue1980]

Love their knives, hate dealing with them, you can never get someone to talk to, its all email all the time. gets annoying after a while

[bluturf]

TLA

I got the same email yesterday morning. I responded for them to call for my CC info. Haven't heard from them yet.

And +1000 on them needing a phone number.

[CR33]

Hindsight/Josh will usually respond in a few days. Just have to realize he is dealing with a lot of people, so you may not get a response from him in 24 hrs. I ordered recently and he got back to me in a few days with my order. Busse and Kin (swamp rat/scrapyard) are under the same roof. Give the Busse shop a call... you can go to the bussecombat.com site and click on ordering and there are a bunch of ways to submit your payment. I pasted the Ph # below for some of the people in this thread:


Order by Phone:

Information & Daytime order line
Monday through Thursday
10:00 a.m. to 5:00 p.m. EST. (419) 923-6471

[u812]

Thanks for that.Just spoke with Lexi about going ahead with my payment for my order so I don't have to try and watch my balance so close.

[TLA]

I got my call today at 0934 this morning and I paid for my knife. I was going to save the number but it came up blocked. Oh well at I least I got it paid for and hopefully it will arrive by the time I get back from the North Slope. I may not have a sheath by then but I can always make one from cardboard and duct tape.

Tony

[riz_aaroni]

Glad I saw this thread. I replied last night and anxiously awaited a call today. We wait weeks and then when you get an email saying it is ready to ship...you can't a day lol. Can only imagine what it is like managing orders and what not.