Sorry to hear of your problems. Have you contacted HTM or the retailer yet to see if they will resolve the issues? I understand there were some QC issues and the QC department was let go, or something of that sort. So I think they're aware of the problems and are working on them. Definitely the sharpness and blade play issues are not acceptable, and shouldn't be characteristic. I've been lucky so far, it seems. Hope you get your issues resolved. Thanks for the impressions!