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Case comes Through!

Discussion in 'Traditional Folders and Fixed Blades' started by Pjake, Jul 17, 2012.

  1. Pjake

    Pjake Gold Member Gold Member

    May 2, 2011
    Today, i Received my two new Peanuts that I felt compelled to send to Case. I am a very happy camper! You may recall the mini rant I posted regarding the fit and finish on both knives. Actually the specific issue was the strong scale side bias of both blades on both knives.

    Mary Ann, at Case took care to oversee the repair process. As they were brand new knives, she is also covering freight.

    The knives are PERFECT! perfectly centered with beautiful walk and talk.....only thing missing is a nice grey patina....but we will work on that.

    I have a particular affection for the yellow peanut, and will put it I'm my pocket for at least a one month test drive. May supplement with my small Sebenza. I very much like my Northfield moose in genuine stag......it may call to me to cut short my Peanut trial run....I will try to persevere.

    Now own three peanuts....a mid 60's mint, and my two moderns. If I take a strong shining to the model/form factor/utility, I may pick up a couple more....perhaps a stag and a smooth chestnut.

    Thanks for hearing me out during this little side journey.
    Peter
     
  2. Doug Add

    Doug Add

    Jan 9, 2012
    Congratulations on a good result!
     
  3. supratentorial

    supratentorial Gold Member Gold Member

    Dec 19, 2006
    I didn't see the original post but I'm glad to hear that the story has a happy ending. :thumbup: I had the opportunity to visit Case a few years ago and met some very nice people.
     
  4. jackknife

    jackknife Gold Member Gold Member

    Oct 2, 2004
    This does not surprise me in the least. Customer service at Case is very good.

    Carl.
     
  5. Modoc ED

    Modoc ED Gold Member Gold Member

    Mar 28, 2010
    It's not a true story without pictures!!!! Glad it worked out for you.
     
  6. Pjake

    Pjake Gold Member Gold Member

    May 2, 2011
    Will get some pics up this weekend. Thanks!
     
  7. Brasso3

    Brasso3

    278
    Apr 28, 2008
    [​IMG]
     
  8. thatotherguy

    thatotherguy

    Oct 9, 2011
    Good job Case! :thumbup:
    Glad they came through for you!
     
  9. mrrampro

    mrrampro

    310
    Sep 30, 2010
    Case does have nice customer service they replaced a broken back spring in a small stockman I used for my grapefruit. Excellent company and excellent knives! Thanks for sharing.
     
  10. yobbos1

    yobbos1

    Mar 29, 2002
    Case is class act all the way. Big reason they still get my money.
     
  11. Humppa

    Humppa

    Jul 25, 2010
    Thank you for posting it. I´m glad to hear, that the repair process is working. Good to hear, that it worked for your. :)

    Kind regards
    Andi
     

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