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Wave problem-solved

Discussion in 'Multi-tools & Multi-purpose Knives' started by BOrrell, Oct 12, 2012.

  1. BOrrell

    BOrrell

    245
    Oct 23, 2008
    Had a previous thread about breaking pliers and various other problems with my Wave; sent it in to Leatherman and already have a replacement which seems to be fine. Impressed with their rapid turn around and no questions asked 25 year warranty. Good on them!
     
  2. sir_mike

    sir_mike Gold Member Gold Member

    Jul 5, 2011
    Glad to hear that.

    I just received a brand new Wave and it is soooo tight I cannot open the blade with my thumb and barely using two hands so I might have to send it in. :(
     
  3. jimwalter

    jimwalter

    322
    Oct 10, 2009
    It should loosen up mike, or you could loosen the pivot. That being said, sending it in is a valid option. It should work out of the box.
    Leatherman warranty is impeccable; at least here in canada.
     
  4. sir_mike

    sir_mike Gold Member Gold Member

    Jul 5, 2011
    I have been trying to get it loosen up. I have played with it for a couple of days but no luck. How can I loosen the pivot as I dont have one of those security bits or whatever they call them? That is why I am thinking of sending it in or just selling it.
     
  5. RogueBowie

    RogueBowie

    Nov 16, 2011
    Have you tried oiling the pivots at all? Might help, made mine run smoother for pretty much all the tools when I got it.
     
  6. sir_mike

    sir_mike Gold Member Gold Member

    Jul 5, 2011
    Yes, I have. That is part of my playing with it for a couple of days. I used some Victorinox food safe oil and it didnt seem to help!
     
  7. znapschatz

    znapschatz

    Jan 24, 2005
    It is so sucky to get a new tool (or anything) and have something wrong with it. My advice is to send it off to Leatherman, along with a polite but firm message about how you feel, and get it fixed right.

    So far, a number of Leathermen have been in and out of my possession, none of them problematical, but I'm beginning to think maybe I am a fugitive from the law of averages. I like the products, but judging from a number of reports, there is something definitely amiss with their quality control.
     
  8. sir_mike

    sir_mike Gold Member Gold Member

    Jul 5, 2011
    Yeah, it bugs me too, the quality control part or lack of as that is or was my line of work for 30 years so it is frustrating. Is also sucks to have to spend money to sent it back as that just adds to the cost of the MT...
     
  9. jimwalter

    jimwalter

    322
    Oct 10, 2009
    If you are careful you can slip a flat blade screwgie instead of using the torx security bit.
    I dont know if I would recommend it if you are going to send it back though.
     

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