- Joined
- Nov 18, 1998
- Messages
- 80
(Hope it's ok to post this here, wanted it seen.)
Well lets see. Ill try to keep this as short as possible. Back about four days before Christmas Michelle Espinosa tried to explain Spydercos pricing policy. Unfortunately, she upset a lot of people including me! I know now that she meant well, I believe it was just the way I may have interpreted her thoughts, and I made a statement at that time that Spyderco had lost me.
Not too long after that Mr. Sal Glesser, bless his heart, came on the forum and explained honestly and very well, many of the ideas and policies of the company.
On the 1st of January, at the end of one of his excellent comments he said, Dane said Spyderco lost him. Maybe next year Spyderco will win him back. Dang it, he did and has continued to do such a fine job that it didnt take until next year to make me regret my statement, and Mr. Glesser, I am back!
Add to this a great experience dealing with Spyderco customer service. I sent an Email to customer service and was answered within several hours by Danelle O'Shea, who along with Mr. Glesser had the answers I was looking for. Im sure Sing, on this forum would echo my sentiments about both Sal and Danelle. How could I not deal with a company that responds to the needs of their ELUs. Ok, I said it, I now admit to being one of their ELUs and Im proud of it.
Thanks Spyderco. Now its time to buy a Dyad. That should solve the problem of serrations vs. plain blades.
Dane
Well lets see. Ill try to keep this as short as possible. Back about four days before Christmas Michelle Espinosa tried to explain Spydercos pricing policy. Unfortunately, she upset a lot of people including me! I know now that she meant well, I believe it was just the way I may have interpreted her thoughts, and I made a statement at that time that Spyderco had lost me.
Not too long after that Mr. Sal Glesser, bless his heart, came on the forum and explained honestly and very well, many of the ideas and policies of the company.
On the 1st of January, at the end of one of his excellent comments he said, Dane said Spyderco lost him. Maybe next year Spyderco will win him back. Dang it, he did and has continued to do such a fine job that it didnt take until next year to make me regret my statement, and Mr. Glesser, I am back!
Add to this a great experience dealing with Spyderco customer service. I sent an Email to customer service and was answered within several hours by Danelle O'Shea, who along with Mr. Glesser had the answers I was looking for. Im sure Sing, on this forum would echo my sentiments about both Sal and Danelle. How could I not deal with a company that responds to the needs of their ELUs. Ok, I said it, I now admit to being one of their ELUs and Im proud of it.

Dane