No New Handles for M1?

Joined
Aug 11, 2016
Messages
233
I emailed Lionsteel twice, looking for G10 scales for my M1. No responses.

Just give it to me straight. Is Lionsteel lying about offering replacement parts? I would rather be told honestly than have my time wasted.
 
Joined
Sep 16, 2012
Messages
419
You're not the first person to get crickets.
I have tried as well, and I would say that they have ZERO customer service.
The only presence they have on the forum, is to pitch a new model, or defend a heat treat.
 

buckthorn

Gold Member
Joined
Mar 20, 2006
Messages
259
That's unfortunate. I have a Jack1 (with a second on its way) and I like it a lot. On the other hand, I don't tolerate (do business with) an unresponsive company. The US dealer was extremely helpful and easy to work with but that doesn't make up for the manufacturer's silence. Darn!
 
Joined
Aug 11, 2016
Messages
233
They know about this forum, and they're either not reading it or they don't care. I guess that says it all.

There are a zillion great knife companies now, so there is no point to think about Lionsteel ever again.
 
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