- Joined
- Apr 12, 2001
- Messages
- 31
On REKAT's homepage, under the description for the Rolling Lock, REKAT states the following:
"The Rolling Lock is cammed to self adjust for wear giving a life time of service."
However, Willie Boy posted the following on 12-04-2000:
"The reason I ask is I have a Carnivore and Pocket Hobbit. The Carnivore is a replacement generously provided to me, at no charge, by REKAT after my first Carnivore developed vertical blade play. When I discovered the blade play I called REKAT. When discussing my problem with a REKAT representative, he asked where the "button" rested in the slot on the scale. I told him it was all the way up against the scale near the knife's pivot. He then said it sounded as if there was no room for further adjustment and that I should send them the knife. I then received the new Carnivore."
Willie Boy's situation shows that REKAT has good, maybe even great customer service. However, if this lock is "cammed to self adjust" and supposed to last a lifetime, why did Willie Boy's Carnivore run out of "room for further adjustment?"
I'd like to buy REKAT knives because they seem to embody strength and dependability with no nonsense design, but if I have to constantly worry about the lock release sliding into a funky positin and my knife becoming unservicable, then that 's not going to give me a warm and fuzzy about the knife in my pocket.
I know that machined parts are never perfect and will eventually need service, but how "self-adjusting" is the rolling lock and how often can consumers expect to service these locks?
This sounds like a good one for Mr. Taylor.
Thanks!
------------------
Jared Karr
"The Rolling Lock is cammed to self adjust for wear giving a life time of service."
However, Willie Boy posted the following on 12-04-2000:
"The reason I ask is I have a Carnivore and Pocket Hobbit. The Carnivore is a replacement generously provided to me, at no charge, by REKAT after my first Carnivore developed vertical blade play. When I discovered the blade play I called REKAT. When discussing my problem with a REKAT representative, he asked where the "button" rested in the slot on the scale. I told him it was all the way up against the scale near the knife's pivot. He then said it sounded as if there was no room for further adjustment and that I should send them the knife. I then received the new Carnivore."
Willie Boy's situation shows that REKAT has good, maybe even great customer service. However, if this lock is "cammed to self adjust" and supposed to last a lifetime, why did Willie Boy's Carnivore run out of "room for further adjustment?"
I'd like to buy REKAT knives because they seem to embody strength and dependability with no nonsense design, but if I have to constantly worry about the lock release sliding into a funky positin and my knife becoming unservicable, then that 's not going to give me a warm and fuzzy about the knife in my pocket.
I know that machined parts are never perfect and will eventually need service, but how "self-adjusting" is the rolling lock and how often can consumers expect to service these locks?
This sounds like a good one for Mr. Taylor.
Thanks!
------------------
Jared Karr