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Sebenza Regular blade replacement...looks like a no-go

Discussion in 'Chris Reeve Knives' started by photoman12001, Feb 10, 2018.

  1. photoman12001

    photoman12001 Gold Member Gold Member

    May 23, 2008
    I saw this posted by Tim Reeve on the Facebook CRK fan page (08FEB2018) and thought some folks here would be interested in the information if they don't follow that group. I talked to CRK customer service in September 2017 and they stated Regular blade replacements in S35VN would be coming soon. Apparently that changed. Look about halfway down the post.

    Screen Shot Sebenza Regular Blades.png
     
  2. tank sniper

    tank sniper

    130
    Jan 8, 2018
    since it is not a current production knife then a blade replacement won't happen...

    In many cases I think that CRK owners are attempting to abuse the warranty
     
    Goetztalon likes this.
  3. Freedom Pullo

    Freedom Pullo Gold Member Gold Member

    873
    Dec 31, 2015
    I love CRK but I can’t remember the last time Tim posted anything positive in that group :(

    Before I knew what MKT was, I saw one of Greg Medford’s rant videos and decided I would never buy any of his stuff. :confused:
     
  4. tank sniper

    tank sniper

    130
    Jan 8, 2018
    I see nothing negative in Tim's post... folks wanting replacement parts because of a scratch... those folks should start collecting something else besides knives
     
  5. JJ_Colt45

    JJ_Colt45 Gold Member Gold Member

    Sep 11, 2014
    I guess I completely understand everything Tim said in this statement. Yes it sucks that you can't get a replacement blade but you can't expect a company to keep producing parts for discontinued models.

    Even old car or truck parts get hard to find because with exception of overly popular models it just isn't finacial sound business ...

    and just as computers update ... new OS and new versions of programs and hardware the old stops having support at some point ... lives goes on ... even when we might prefer it didn't.
     
    Lapedog likes this.
  6. Peter Hartwig

    Peter Hartwig Gold Member Gold Member

    Feb 29, 2008
    So they have regular blades for warranty work, or isn't that one of the archived parts?
     
  7. Lone_Wolfe

    Lone_Wolfe Dazed and Confused Platinum Member

    May 3, 2011
    As I understand it, they did but have now run out.
     
    NCHunter78 and Peter Hartwig like this.
  8. photoman12001

    photoman12001 Gold Member Gold Member

    May 23, 2008
    I know they won't install dual lugs on a Regular blade for fear of cracking it (CRK customer service told me). That would tell me they are either low on inventory or out of them.
     
  9. photoman12001

    photoman12001 Gold Member Gold Member

    May 23, 2008
    I agree with this. I was looking into a Strider until I saw some some stuff they posted on another forum. I won't buy anything of theirs.

    Products like these are a niche market and I feel like I'm buying into a community when purchasing. I don't like to see a company representative making comments that I see as unprofessional and/or disparaging toward customers. I feel like it undermines the community. Tim made a post about spa treatment on there that was basically venting because he felt some people used the service when it's not necessary. That might be true but if he felt the spa treatment service is being abused I think it could have been addressed more professionally. He's the face of CRK, not just another random Facebook member. At what point is someone supposed to feel guilty about using a service they offer?

    Of course all this is just my opinion.
     
  10. Lone_Wolfe

    Lone_Wolfe Dazed and Confused Platinum Member

    May 3, 2011
    I'm guessing you've missed a lot of Tim's posts. ;)
     
    blade man, red mag and RyanRaben like this.
  11. LarryM

    LarryM

    Jan 20, 2000
    I have read several of his posts and I wonder why I still own any CRK knives.
     
    Freedom Pullo likes this.
  12. VolGrad

    VolGrad Gold Member Gold Member

    Oct 25, 2010
    Tim is a guy just like the rest of us. He participates on the Fanpage because he loves the knife community. Sure, he can be pretty candid but aren't we all? Face of the company ... yes. However, I'd rather deal with a real guy that will call BS when it's warranted over a "yes man" any day. The post about the spa treatment is spot on. They offer a free service and it gets over used constantly by folks who want to make the deal of the day they picked up look brand new again or so they can turn around and sell it for near/at retail on the exchange. That's a fact. Folks abuse the service. Some will argue if they offer it then they can't complain. That is also true so what is going to eventually happen is they are going to stop offering it as a free service and we will all suffer as a result.
     
    HWF, uofaengr, F22shift and 4 others like this.
  13. Peter Hartwig

    Peter Hartwig Gold Member Gold Member

    Feb 29, 2008
    At one time it was a paid service, so it could easily be again. I have never found that much benefit to spa treating a knife before sale. By the time you pay shipping and insurance both ways it is pretty much a wash. Maybe that is because I divulge it has been to the spa vs saying it's new.
    I haven't read much by Tim, but I can say Chris could be pretty blunt also. It has always appeared that Anne was the diplomat of the family. You do have to keep in mind that it is a business for them not just fun and games hobby. You can try to be congenial to everyone, but there are always those that want more and are never satisfied. IMO
     
    steff27 and VolGrad like this.
  14. NCHunter78

    NCHunter78

    355
    Feb 14, 2016
    That seems odd to me because I am a regular to the fanpage and enjoy Tim's interactions with the group...along with other CRK staff.
     
    RyanRaben and Lone_Wolfe like this.
  15. photoman12001

    photoman12001 Gold Member Gold Member

    May 23, 2008
    So will this make anyone more cautious with their Regulars or stop carrying them? I was disappointed to see this because I was expecting to see replacements available. I bought this very well used Regular last year that could use a new one. It’s perfectly useable but someone messed it up during a resharpen and put a slight recurve in it. This is my user Regular but honestly it may see less carry now. I also wanted double thumb studs on it.

    [​IMG]
     
  16. Peter Hartwig

    Peter Hartwig Gold Member Gold Member

    Feb 29, 2008
    It's not positive news, but in reality I can't remember when or even if I have ever destroyed a blade. I'll take my chances.
    Full disclosure Regulars aren't my most carried. My small Classic MM Mircata is and the 21 blades should fit that.
     
  17. photoman12001

    photoman12001 Gold Member Gold Member

    May 23, 2008
    I don't think I've destroyed one either. It's more of a concern with this particular knife for me since the blade is already eaten up a bit. I carry my Classics/21s/25s much more than the Regular though.
     
  18. bart1

    bart1 Gold Member Gold Member

    825
    May 24, 2009
    I carry my regulars, and do have a couple with blades I would like to get replacements for... but really these knives will out live most of us, so I'm happy to get what use I can out of mine and not sweat a little wear on something I enjoy...Not a big fan : For Sale, Just back from Spa... I hope the legitimate needs don't get the privilege taken away..
     
    JNewell likes this.
  19. Freedom Pullo

    Freedom Pullo Gold Member Gold Member

    873
    Dec 31, 2015
    I knew I would catch hell for this.
    As someone who also has worked hard to preserve an inherited brand and legacy. I can’t help but read his customer complaints and cringe a little.

    Just my $0.02. I have had nothing but good experience with CRK customer service.
     
    photoman12001 likes this.
  20. bart1

    bart1 Gold Member Gold Member

    825
    May 24, 2009
    With the shift to PC and thin skinned consumers , it's the new way to "Flame" anyone who speaks the truth plainly... I continue to support CRK, and wish them the best, for the future....I wonder how many of us had thought: why are they doing that, why don't they do this, with no real perspective of the actual restraints on running the business.... we all just consider the knives...
     

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