1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Shop Credits

Discussion in 'Busse Combat Knives' started by Midwest Firecraft, Dec 4, 2017.

  1. Midwest Firecraft

    Midwest Firecraft

    288
    Sep 16, 2012
    Can someone fill me in on how the shop credits work? Are they mailed to you? If they don't get to us before Wednesday can we use them for the Whiskey Warden?
     
  2. Murman

    Murman KnifeMaker / Craftsman / Service Provider Knifemaker / Craftsman / Service Provider

    Nov 11, 2015
    I think they're just kept on file at Busse and applied when you order special instructions or what have you. This is from inference not experience.
     
  3. Midwest Firecraft

    Midwest Firecraft

    288
    Sep 16, 2012
    I felt dumb even asking, but that makes more sense. The reason I ask is there was a $14.95 shipping charge.
     
  4. Murman

    Murman KnifeMaker / Craftsman / Service Provider Knifemaker / Craftsman / Service Provider

    Nov 11, 2015
    Yeah I'd ask about that I think the charge it back. Iirc something software related that they couldn't bill for selling something and ship nothing.
     
  5. JohnTheTexican

    JohnTheTexican Gold Member Gold Member

    Jul 1, 2006
    The shipping charge should have been taken out when the order was processed. If it wasn't, contact [email protected].
     
    Last edited: Dec 4, 2017
  6. Midwest Firecraft

    Midwest Firecraft

    288
    Sep 16, 2012
    Oh, that makes sense. Thanks for the info.
     
  7. Jerry Busse

    Jerry Busse Moderator Moderator

    Aug 20, 1999
    There are no shipping charges and the credits are kept on file in the office.:thumbsup::cool:

    Here's the exciting news! I'm working on an idea right now where you will be able to purchase bottles of scotch for me with your shop credits!!!o_O:eek::confused::D:D:D

    Genius!!!:D

    Let's Drink!:cool:

    Jerry
    :D
     
  8. Midwest Firecraft

    Midwest Firecraft

    288
    Sep 16, 2012
    Make it bourbon and I'm in!!!
     
  9. facehugger

    facehugger

    97
    Sep 25, 2013
    Well Jerry, come up with an folder (ill help you with the design), and i will send you and your team 2-3 nice bottles of single malt :rolleyes:
     
  10. Ericz

    Ericz Gold Member Gold Member

    377
    Apr 21, 2016
    how much is your blue label?
     
  11. boring

    boring Gold Member Gold Member

    Nov 28, 2005
    anybody have a shop credit left from the last time? Dooes it show under your Busse account online?
     
  12. bullpin

    bullpin Platinum Member Platinum Member

    Dec 8, 2010
    JB,- ā€œ Credits are kept on file in the office:thumbsup:ā€
     
  13. Twiztids4

    Twiztids4 Gold Member Gold Member

    718
    Jul 17, 2014
    I wish. I blew all my credit from that Black Friday immediately at the following gaanza. Iā€™m like a fat kid at a candy store :(
     
    Murman likes this.
  14. boring

    boring Gold Member Gold Member

    Nov 28, 2005
    I have just been paying for my purchases so far. I have been saving the credit for a gladius priced purchase so my cc or wife doesn't smoke.
     
    Chrisinzky and TheirProtector618 like this.
  15. boring

    boring Gold Member Gold Member

    Nov 28, 2005
    Should my last year's shop credit be showing up on my online acct
     
  16. blademik

    blademik Gold Member Gold Member

    162
    Oct 29, 2014
    I have a credit left over from the B8 release, sent an email ( now 2) to the shop last week to order a Whiskey Warden and check on the credit, no response so far...
     
  17. DamascusBowie

    DamascusBowie Gold Member Gold Member

    Sep 20, 2016
    I usually give them a call, I wouldn't worry, they always take care of customers.
     
  18. blademik

    blademik Gold Member Gold Member

    162
    Oct 29, 2014
    I'm sure it's all good, they're probably pretty busy, I'll try calling, thanks
     
  19. Murman

    Murman KnifeMaker / Craftsman / Service Provider Knifemaker / Craftsman / Service Provider

    Nov 11, 2015
    I believe Amy-0 usually handles shop credit. Jerry said in another post that she's out for family issue. I have no doubt they will honor them just have a little understanding of the situation
     
  20. Midwest Firecraft

    Midwest Firecraft

    288
    Sep 16, 2012
    I spoke with them last week. Shop credits do not show up on your online account. You need to keep track of the amount. When the payment is due for the knife, you can tell them you want to use your shop credits. They said you can always call and ask what your balance is. I would prefer the credit amount be listed on your online balance, but this is one company I am am never going to worry about going South on me. They have already gone above and beyond for me in the 5 years I have been doing business with them.
     
    hydeinmind likes this.

Share This Page