Thanks to all of you!

R.A.T.

R.A.T.

Randall's Adventure & Training
Joined
Feb 4, 2004
Messages
10,400
I was just skimming through the forum trying to see if there were any posts I needed to respond to and was thinking that we have the absolute best customer base that any company could ask for. You guys rock! I know that we may not respond to every post on here but usually that's due to time constraints. We also get behind on doing some things, but again it's mainly due to time and trying to do too much at one time. Just wanted to say thanks to each and every one of you, and also say if we miss answering a question every once in a while, please email me direct jeff@ratcutlery.com or call me on my cell: 256-527-2808 or call the office (865) 933-8436.

We appreciate you guys! And we also appreciate Spark for allowing us to have this forum here. If it wasn't for yall then RAT Cutlery would be only a dream.

Onward!

Jeff
 
Thank you for putting out a quality product thats manufactured in the states.

Thank you for standing behind that product.

Thank you for taking the time to interact with your customers and listen to their thoughts.

Thank you for testing the products you put out instead of throwing it out there and wasting our hard earned money on inferiorly designed blades.

You and Mike have earned the respect and admiration you get from your customers.
 
shotgunner11 said:
Thank you for putting out a quality product thats manufactured in the states.

Thank you for standing behind that product.

Thank you for taking the time to interact with your customers and listen to their thoughts.

Thank you for testing the products you put out instead of throwing it out there and wasting our hard earned money on inferiorly designed blades.

You and Mike have earned the respect and admiration you get from your customers.
Click to expand...


+1:thumbup::thumbup:

and you guys are pretty cool also:thumbup:
 
I agree with shotgunner11 100%, A company with the integrety and service to thier customers like RAT has is very rare anymore.
 
We are here for a reason.



Keep up the excellent work!









Just got my 4th RC knife last week....going to be broke when the Izula and SERE come out.......cant stop....
 
I agree 100% with the sentiments above. Although I only have one RAT at the moment <Blush>, the way you listen to your customers and take the time and effort to respond, along with the quality of the products you put out, ensures that there will be a couple more in my hands in the future.

Thank for all you guys do!
 
You guy's are a role model for Customer service. And your knives are very good. Thank you for that. :thumbup:
 
Sweet knives, and you guys are badass on top of it. Of course you have the best customer base when you're this awesome to us.
 
No Thankyou Jeff and Rat Cutlery... we would not be here if you guys were no so great to us.
 
It is extremely refreshing to have a company like RAT Cutlery come along. Thank YOU for being a company that supports its country, listens to its customers and stands behind its products.
 
It's because of you Jeff/Mike and the incredible products you make (and are going to make!) they we are here.

Ever forward!
 
It's nice to have a company that stands by their products as well as you have. It's nice to have a company that is honest with it's customers. I enjoy the quality of your product and knowing you will delay a release rather then put out a subpar product to meet a self given deadline.
 
I agree with everything said above. AND it's nice to have a company make XXXL t-shirts for us manly-sized RC buyers!

Seriously, thanks guys...great product and excellent CS!
 
Jeff, Mike and all the people responsible for our beloved RATs, you guys not only make a knife the way a knife should be. You run your company the way a company should be run and treat people the way they should be treated. You guys go far beyond "good" customer service. I, as well as most of the guys here, consider you friends. You're always welcome at my table and my beer cooler. ;) I consider one of the greatest acts of a true goodguy to be selflessness and giving to someone whom you've never met. I can't even remember how many times I've seen you guys do that. You guys are good people. The world needs more people like you and more companies like RAT.

Edit: Not too many more companies like RAT. Money's already running thin. ;)
 
I've mentioned it here before and I'll mention it again. I've always believed that a product is only as good as the people making it and how they stand behind that product. RAT has put out high quality products at reasonable prices and their "No Questions Asked Warranty" has to be one of, if not the best, warranty out there. I think that's the reason you have the customer base that you do Jeff :thumbup:.
 
shotgunner11 said:
Thank you for putting out a quality product thats manufactured in the states.

Thank you for standing behind that product.

Thank you for taking the time to interact with your customers and listen to their thoughts.

Thank you for testing the products you put out instead of throwing it out there and wasting our hard earned money on inferiorly designed blades.

You and Mike have earned the respect and admiration you get from your customers.
Click to expand...

:D A+++ let's add one more to this post, Shon Rowen !:thumbup:
 
just get my RC4. my first RC product.
...I'm afraid it knocks off some of my fav. knifes...
and the faces behind the product give a real credibility to it. and that is what matters most.
:thumbup:
 
Thank you for making awesome knives for us! If it weren't for you guys, I would be lost in the knife world! Keep up the great work!
 
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