The Good-Moore Maker knife company!

[GC]

I don't post on BF often, but ghost the board everyday. All too often we unfortunately have to hear of the Bad & Ugly. Here's a quick Good story for you. I recently ordered a certain pattern slip joint knife with a particular color handle scales. I received an e-mail from Moore Maker to give them a call. I did so and was surprised to find out that they would like to offer me a more expensive version of the same pattern knife that I ordered as a replacement because the handle color that I originally ordered was out of stock. And for the lower cost of my original order! What super concern for their customer base. They wanted to make me happy regardless of cost. The easy thing for them to do would be simply say that my first choice was out of stock, but for more money I could get the more expensive model if that's what I choose. Not Moore Maker, they asked if they could send me the more expensive model at the lower cost. Great deal! The ensuing conversation revealed a few other things to me. These fellows are "down to earth" and are real world users of their products. They also want contact with the customers who buy and use their knives. I didn't speak with a secretary, middle management corporate wig, nor was I passed off to someone who just tried to appease me. Great job Moore Maker, it's appreciated!