Abuse and warranty

[jim c]

I purchased a BM-E recently and was wondering how much I can abuse it and still have it covered under warranty. I would like to hear stories about some of your Busse's that were damaged and covered under warranty.

 

[Darkjedi2]

What ever you do to the knife, it his covered by the warranty.

The only exception to this rule I know is if you cut the knife to two using a touch.

Darkjedi - May the Force be with you always.

 

[Andrew Lynch]

The warranty basically covers ANY unintentional damage. Abuse away

There has even been a case where a Busse owner over-heated a Busse, ruinining the temper, subsequently broke it under gross abuse, and was covered by the warranty. You won't hear many stories of warranty implementations (atleast for large damage) for a simple reason....there have been VERY few Busses ever broken.

 

[SALTY]

The way I see it, we trust Jerry with our money and he trusts us with his knives. We all know what intentional abuse is and would be hard pressed to expect a man to warranty it. If you heated the knife to destroy its heat treat, cut it with a torch, soaked it in acid until there was hardly anythiing left, rigged it up in a hydraulic press and tried to bend/break it, etcetera. Shove your knife into the dirt at the rifle range and use it as a target and you may face some warranty issues.

On the other hand, chopping, pounding, prying, slicing, dicing, hammering, whacking and all other manner of knife use and misuse is something I thing Jerry would come to expect from the people that buy his knives. These are truly tough use knives with a no BS warranty. That is meant both ways: no BS from ther manufacturer, but no BS from the customer, either.


FN: The above post is my personal view and in no way represents the official position of the Busse Combat Knife Company, Jerry Busse or any of its employees or representatives.

 

[Danbo]

Yeah, what he said.