Account Not Upgrading

[Bushido185]

I paid on Nov. 29th and still haven't had my account activated. I've emailed Spark twice but no reply yet. $30 for the Gold Membership was deducted from my bank account on 11/29/2014 through authorize.net.

Date/Time: 29-Nov-2014 5:17:06 EST
Transaction ID: 6705739190

 

[Bushido185]

:dispirited:

 

[JSMcustoms]

It's probably just a simple matter of going and updating your user group. This has to be done manually and doesn't automatically take place when you purchase a Gold Membership etc. You need to update it by going to Settings>Paid Subscriptions and selecting your paid membership.

Hope this helps.

 

[rycen]

Looks like the payment hasn't gone through yet. It has to be manually processed by the site owner so this may take a few days.

 

[Bushido185]

Looks like the payment hasn't gone through yet. It has to be manually processed by the site owner so this may take a few days.

Do you mean it hasn't gone through on your end yet? Because the $30 was taken out of my bank on 11/29. Thanks

@JSM I don't have any user groups available yet.

 

[Spark]

Problem between authorize.net and the server. THanks for bringing it to my attention