After payment for basic, no usergroups to join.

[Galeocerdoshark]

Hi everyone,

The 22nd of June I paid to renew my basic membership through PayPal, but whenever I try to adjust my user group or want to go to that page, I always get the notification that there are currently no user groups for me to join.

Perhaps this is a noob question, but thanks for your help anyway guys.

Transaction id: 9KP11339VJ4850821.

If you guys need any other details from the transaction, please let me know.

Kind regards, Jerry

 

[Esav Benyamin]

Hang in there, sorry it's taking so long. We have to wait for Spark to look at it.
Long weekend is almost over, I'll give him a call.

 

[Galeocerdoshark]

Thanks Esav, no biggie, I'm sure it'll get resolved. Here's the message I keep getting. It's in different browsers, on different devices.

Thanks fellas, and happy 4th to you all.

 

[Esav Benyamin]

Yup, that's the standard response, meaning "we haven't put your payment througuh yet"

 

[Spark]

Another weird one from the 23rd time frame. You are activated. Sorry about that.