I will add that my parents had my grandmother installed into a nursing home about four years ago, so I know at least some aspects of the problem you are facing. At the time she was living with my parents, and felt all was well. She was MOST unhappy to be pushed into a nusing home, but the simple underlying truth was that she needed more or less constant management, and my parents were not up to the task.
When they went shopping for the facility to use there were several factors to consider. First was the reputation of the facilities, vis-a-vis the rumors of abuse of the elderly, the quality of the health care provided, the friendliness of the staff, and so on. The second of course was the cost of the facility. To their surprise, the two sets of issues were not directly linked... by that I mean we discovered that the best facility was NOT the most expensive facility. The key message here is do your shopping, get as much referral information as possible from people you know and trust.
When the move occurred, my grandmother went kicking and screaming. Once she got into the facility there was a period of several months which could best be described as clinical depression. She lost her appetite, lost weight, didn't want to talk to anyone, and resisted the ministrations of the staff. My parents considered taking her out, but they KNEW that was not the best approach for anyone concerned.
One of the key problems was her roomate... they didn't get along. Once she was moved to a different room with more compatible roomate, things began to improve. She went back to eating again, demonstrated a better general attitude toward the staff, and began participating in their activities.
So the second underlying message is once you've made a choice on facility, monitor the progress and make sure you fine tune as much as possible their experience. Also, don't give in when they seem to push back by demonstrating resistance or showing signs of depression. Treat these as steps along the road, and help them work through the issues in order to get to the happier place.
In the end, the nursing home is the best option for those that cannot attend to their own needs, and cannot rely on direct family to do it for them. Whether they accept it or not, the truth is the truth.
- Greg