Al Mar Payara thumbstud issue.

N

Nifelheim

Joined
Jan 11, 2008
Messages
130
Hi, guys. I happen to have a Payara for some time now and I seem to have an issue with the thumbstuds. They are quite loose - they produce a quiet rattling sound when you shake the knife and also rotate freely. And what I mean by rotate freely is that when you pinch one of the studs you can rotate to either side with no problems what so ever. There isn't any hint of resistance it's though as if they haven't been assembled correctly. Is that a sign of them failing? And also has anyone ever experienced something similar with that or any other model? This is the first time I'm having a problem with the studs. It's a pity because I have a lot respect for Al Mar and I believe their knives are constantly overlooked and this particular knife doesn't have any other issue. I also own a SERE 2000 and it is flawless. I've tried contacting Al Mar Customer Service via their website but didn't get response the first time and I hope I'll get lucky the second time...
 
Their email responses are spotty. Usually at least 3 days to respond or never. You are better off calling them, but your time zone might make that difficult. Once you get a hold of them, they are very accommodating.
 
Unfortunately, calling them is not an option. Will keep on 'droning' them with mails and see what will happen. Thanks!
 
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