Another question for custom makers

D

DBH

Joined
Aug 3, 2001
Messages
1,683
Do custom makers mind if a customer wants to send his knife back to him/her to change out certain aspects of the knife? An example would be to have the old grip scales removed and add bolsters and a different handle material on a folder. I am unsure if this would be a rude gesture towards the maker or not by having him/her changing things on an already finished and "used" product.

Dan Huff
 
One can only ask :)
Adding bolsters might not be completely straightforward though...
 
I don't think it is rude at all. But understand, certain things may not be possible. If a knife was not designed for bolsters, it may not be possible to put them on. You may find it is easier or cheaper to have a new knife made. Also, do not expect the maker to do the mods for free.
 
If the request is reasonable and the work possible I would be glad to get the customer what they want.
 
What Doug said.

All I can add is that depending on how extensive the changes were, the customer might be surprised at how much it cost.
 
within limit of possibility i would be happy to do changes to my blades ..
it is a custom blade afterall ..
and it should please the customer before the bladesmoth.
hmm ... actually i dont think it is possible to be pleased with a blade you have made yourself ..
so its far easier to please the customer.

as long as someone comes out happy.
:D
D.
 
This is a good question. I dont mind for the most part.
I will have you know that I had just as well make a new knife rather then adding bolsters and scales. Scales by them self are not a big deal and I would do it for any one to make the sale.
It is not Rude to ask. All they can say is no. Most makers want you to be happy.If you decide to change the scales every 6 months you might get some problems.
Best Regards,
Brad

http://www.duncanknives.com/
 
Good question.
As a customer I would have to keep in mind that if I am changing my mind it is proper to make sure the maker is compensated for the time and materials to make the change.

If it is for a tune up or refinish after use, the same holds true.

Most reputable makers will tune up or refinish at very reasonable costs. Some offer it as a service to the original owner. I do not expect free service (unless it is an original problem), but it amazing how many makers do offer it.
 
I'm amazed at how accommodating most custom makers are, and I'm talking about a willingness to go above and beyond what I'd consider the expected. I've requested handle modifications (streamlining a grip) and changes in blade geometry (thinning out an edge)from major custom makers on knives I've ordered from them and then sent back, and typically there has been no charge to "get it right" and satisfy me, especially on knives just received as custom orders from the maker.

In fact, the bigger name, more famous the maker, the more willing they seem sometimes to go the extra mile to make the customer absolutely delighted with the product. Maybe that's how truly sterling reputations are built? Anyway, I've always offered to pay for additional work under these circumstances, and would be happy to do so, but it's rarely accepted.

-Will
 
Better South Texas, than a collector in Atlanta (sorry Will) :D.
 
Originally posted by Jerry Hossom
Of course we all get together at shows and talk about that pain in the butt from South Texas! :D
Click to expand...

Hell, I didn't realize I was famous. Thanks for making my day!

:D
 
Thanks for the replies. I would expect to pay the maker for any work that is is done, after all it would require time and material. My interest is making a great knife that I thoroughly enjoy from the maker even better.

Thanks,
DanHuff
 
Originally posted by DBH
I would expect to pay the maker for any work that is is done, after all it would require time and material. My interest is making a great knife that I thoroughly enjoy from the maker even better.
Click to expand...
Dan--

With that attitude, I think you'll find most custom makers more than willing to work with you.

-w
 
When you purchase a custom knife from me you have taken in one of my children. I want to know what they have been up to, any changes are part of the guarantee. Tune ups are a pleasure and the opportunity for the blade smith to learn not only about his knives but his clients. I get a little aggravated when some one else has worked on one of my knives and the result is some abomination with my signature on it. I strongly suggest that you contact the maker first, then go from there.
 
If a change in your knife is needed by you, go to the original maker by all means and offer payment. There should be no problem.

For example, I had an old scratched up Fowler Willow Bow that I sent to Ed for refurbishing. You'd be surprised. Makers see their old knives come back through, and you'd think it was one of their kids that hadn't made it home for a couple of years! A lot of care is taken.....
 
Thank you for the replies, it has hepled me out greatly.

Thanks,

Dan Huff
 
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