any Apple Computer Users?

Joined
May 30, 2007
Messages
2,397
hello,
anybody familiar with apple's Safari web browser? Hopefully your not having the problem i'm having. Last week the wife's favorite online forum refuses to load. nothing, zilch.:mad: Thought maybe its just the website days go by, still cant get this website to load, try 5 different browsers, same thing. Go to work try my mac running the same OS 10.3.9 Panther and Same version of Safari, and the damn thing loads:confused:
Any ideas?
ive been on macs since '92 but as an artist not really the hardcore tech/geek guy:D
ive read through numerous pages regarding the problem, there seems to be no rhyme or reason at least thats come to light yet, ive read 100 different ways that it might be corrected, then again might not...
I mean if it was a router/connection issue it would effect all internet access
i'm desperate to avoid trying the reinstall the OS song and dance, since ive read that it hasnt always cleared up the problem
any Mac knife nutz out there?
cheers
ivan
ps imagine my/your/our pain if this happened and kept ya from BF:eek:
 
Used Macs enough that I feel comfortable giving advice. I use firefox myself, but to each their own. My advice is that it doesn't seem to be safari, if other browsers didn't work. Is it possible that there is some plugin or software that your office is able to provide that the home can't? Other than that, I'd say... connection fun. I've seen macs that could use a wireless router that was set up very fast, and some that couldn't, but plug in the ethernet and you were good to go... and other hotspots would work. I say it's a networking problem, sometimes networks discriminate against other pages- do you have any blocking software installed on computer or on router/system that runs the router? Very generic advice I know, so hopefully someone will give better advice, but mess with the router (I found sometimes that unplugging and re-plugging works), and then if that fails, get a friend to try your connection. Best of luck.
Zero
 
thanks for the quick response, yeah the 3rd thing (in a long list of things) i tried was unplugging the router let it sit then plug it in then hook it back up to the imac nothing
nothing was changed in my settings, just for a giggle i changed the web content settings to see if that would help, nothing:grumpy:
ive done the usual clear the cache, cookies etc.
i may try bringing it to work and if it connects there then it could be the router/cable company
my quest continues
ivan
 
Some web pages are not "Mac friendly" in loading. Fortunately, it seems as though those that have issues seem to be fewer and fewer as time goes on. Based on your prior access though, and your current access to that page on a different Mac, that is not the issue here.

Also, if you tried 4 or 5 different browsers and they were all unable to load the page, then Safari is NOT your issue.

Without being there to put hands on, it sounds to me like you (or the administrator) may have some type of security setting enabled that prevents the page from loading. One way to check this is to go to somewhere you can get free wifi and try connecting there using airport. Once you get on to the Internet through someone else's connection, then try going out to your website. If you CAN get there, then I would say you have a router issue, or at least an issue external to your computer. If you can't get to the website, then you know it is NOT a router issue, and again, it is something internal to the computer-- something like a security setting or hardware issue.

Generally speaking, the way you are going to track down the problem is by eliminating potential issues one at a time. Then look hard at whatever is left that might be causing the issue.

Also, before you even start trying to troubleshoot it, go out and make sure you have ALL of the latest software and firmware updates.

Hope this helps.
 
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Been using Macs since the 128K and never had any problem loading URL's.
In the future, please list everything that you know about your system. Everything. Then pose your question. Just a tip.
 
google Onyx for Mac OS X 10.3.9 (it's free)...select the cleaning option or maintenance option. there might be a lot of junk that wasn't picked up by your browsers cache cleaner.
 
thanks guys i;m up to date 'cept for an i sight update which doesnt pertain to me, sorry if i came off vague its just that after 4 years this is the first real issue ive had with my home mac, this with the current work schedule has got me a little edgy, hopefully i can get the thing into work in the next couple of days... that'll at least let me know its not the machine
Got even more worked up when i googled Safari wont load web page and saw that people were having a similiar problem, no easy solutions
ivan
Running 10.3.9 Panther
Safari 1.3.2 (v312.6)

Machine Model: iMac G5
CPU Type: PowerPC G5 (3.0)
Number Of CPUs: 1
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 512 MB
Bus Speed: 600 MHz
Boot ROM Version: 5.2.2f4
 
i have noticed safari 1.x has trouble with certain pages, including major websites like marketwatch.com and even cnn. it seems to be related to video/flash plug-ins. firefox does pretty well though although not perfectly

my newer apple computers with safari 3.x work fine. in fact nearly flawlessly

if all browsers don't work it would seem to be a website issue.
 
i agree with the previous suggestion, upgrade safari. also, not sure if it's an option or not but i'd seriously look at upgrading to leopard or even tiger.

firefox on the mac is really nice, but even firefox has issues with some sites for me (yet safari loads everything but lacks plugins i use)

also as suggested, try onyx it's a handy little tool for keeping your system clean. if you dont want to try onyx, perhaps try apples permission check, something might be off there
 
i have noticed safari 1.x has trouble with certain pages, including major websites like marketwatch.com and even cnn. it seems to be related to video/flash plug-ins. firefox does pretty well though although not perfectly

my newer apple computers with safari 3.x work fine. in fact nearly flawlessly

if all browsers don't work it would seem to be a website issue.

the weird thing is its just from my home computer i can go to work and pull up the site right away, dunno i probably jumped the gun complaining about safari, just frustrated... and my cable provider has the worst customer service on the planet next to the phone co.
thanks
ivan
 
I'm not a computer tech. by any EXTREME stretch of the imagination. I was going to suggest dumping Safari and using Firefox. Apparently I missed the part about trying different browsers in the original post as that's come up several times. Besides, I know switching programs/OS is really frustrating after you've learned your way around one. (I'm on a MacBook now, after 15yrs of PC. Took me awhile, and I'm still not "up-to-snuff" with the mac stuff...and I tried desperately to fall in love with Safari and Opera, just couldn't do it. I do highly recommend Skim instead of Adobe though!!!!)

My advice is to bite the bullet and call the people at Mac. The one time I've broken down and called our ISP....it was amazing. He talked me through stuff I didn't even know existed, fixed the problem and I've never been bothered by it since. If your ISP sucks maybe call whoever the heck it is you call at Mac, since they're sure to know Safari inside and out.
 
You say "can't get this website to load" -- what exactly happens when you try?

It sounds like a security issue, and it's not in your browser since it happens with all browsers on your home computer. Look at your firewall settings. It's also possible your ISP has taken it upon themselves to block that website or that IP range for all their customers.

A lot of websites depend on javascript and if you have javascript disabled or it's not working you just get a blank or nearly blank page.
 
If you're really having problems either call their customer service or if there's a store near you go to it. The one I go to is amazing, they help everytime I have a problem, which is rare, but they really know what they're doing.
 
it's only that forum that doesn't work?

what error do you get?

can other computers on your connection get there?
 
Row, you are very lucky. The so-called Geniuses at my store resemble Dennis Nedry and take a very long time to do anything.
 
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