- Joined
- Dec 17, 1999
- Messages
- 4,117
Hi All,
I hate to do this but...I was recently (last two months) in need of some blanks cut and thought I would finally try this Aeroblades place that sems to have every knife making device under the Sun. Anyway, I have had Admiral cut stuff for me and also do it myself (when not trying to catch up on orders) and have had great success with Admiral in the past. However, they had a little difficuly involving their laser operator it seems and so I needd some blanks fast and tried Aeroblades in email first. No reply. Next week I tried twice, no reply. In all over 2 months I have tried maybe 12 times and nothing? I called and kept getting sent to the head fellas voice mail and with no reply afterwards. I then finally got him on the phone after I faxed a design to them and we discussed what was needed very briefly and still no quote on a measley 10 blanks. Then I called again, no answer at all. I called again and was transfered to voice mail again and then the following week the same. Still no answer???? Does anyone have any info as to what is up over there? Am I just a total pain in the a*s for calling approx. 5 times in over two months? I even left my last message just saying, sorry to be a pain but I would like to know asap if you can handle my small quantity or not" ," if not, I need to know asap so I can have someone else do it as I am backed up and need this done quickly as possible" I don't think I was being unreasonable, never used foul language or anything like that. Was trying to be as clear, nice and professional as possible but still no reply. Needless to say I have given up on them but it almost feels like a personal grudge or something???! I can't imagine they treat many knifemakers that way as that is the business they are in and would alienate the people who give them money and pay their salaries, no? I am left with a bad taste in my mouth for sure.. Thanks for letting me vent, Rich
PS. I have 12 emails unanswered by them in my sent messages. I was even told on Monday that Mr. Byron would call me after his meeting and still on Wednesday, no call. I calle dhim yesterday to check in and got the VM again.
I hate to do this but...I was recently (last two months) in need of some blanks cut and thought I would finally try this Aeroblades place that sems to have every knife making device under the Sun. Anyway, I have had Admiral cut stuff for me and also do it myself (when not trying to catch up on orders) and have had great success with Admiral in the past. However, they had a little difficuly involving their laser operator it seems and so I needd some blanks fast and tried Aeroblades in email first. No reply. Next week I tried twice, no reply. In all over 2 months I have tried maybe 12 times and nothing? I called and kept getting sent to the head fellas voice mail and with no reply afterwards. I then finally got him on the phone after I faxed a design to them and we discussed what was needed very briefly and still no quote on a measley 10 blanks. Then I called again, no answer at all. I called again and was transfered to voice mail again and then the following week the same. Still no answer???? Does anyone have any info as to what is up over there? Am I just a total pain in the a*s for calling approx. 5 times in over two months? I even left my last message just saying, sorry to be a pain but I would like to know asap if you can handle my small quantity or not" ," if not, I need to know asap so I can have someone else do it as I am backed up and need this done quickly as possible" I don't think I was being unreasonable, never used foul language or anything like that. Was trying to be as clear, nice and professional as possible but still no reply. Needless to say I have given up on them but it almost feels like a personal grudge or something???! I can't imagine they treat many knifemakers that way as that is the business they are in and would alienate the people who give them money and pay their salaries, no? I am left with a bad taste in my mouth for sure.. Thanks for letting me vent, Rich
PS. I have 12 emails unanswered by them in my sent messages. I was even told on Monday that Mr. Byron would call me after his meeting and still on Wednesday, no call. I calle dhim yesterday to check in and got the VM again.
I wash my hands of them and to anyone who would think about trying to do business with them I say NO! Don't do it, they do not practice good business will show you no respect. Watch out for these guys! 
