their creams and oils are great!..but their hardware is..well...to be avoided...a $50 ebay straight is comparable once it has been cleaned and honed and shaves just as good as a $120 razor from them....I had such a bad experience with AOS and their sales people "selling me" their overpriced razors I was actually suggested to "put away" my beautiful vintage straights and use theirs...I was so peeved at this sales gimmick..I complained to AOS....the regional store director send me $50 giftcard...she felt really bad about my experience...I told this sales guy I restore them for fun..and enjoy the people using them knowing I put my hard work into them..nothing more..geez!....:jerkit
I cannot speak to your situation, but it is understandable that they want to sell their wares and they don't sell vintage pieces...so it follows that they would not endorse them.
Further, I have seen more than a handful of "shave ready" vintage razors that were sold to new shavers by unscrupulous sellers. These things sometimes get brought into the local AOS for honing and based on what I have seen...I can understand a sales person formulating a negative opinion of vintage razors based on what is presented.
Remember, these people are trained salespeople, not necessarily life long razor enthusiasts.
Compound these concepts with major razor companies supplying 'shave ready' razors to AOS with instructions that any honing other than the manufacturer voids the warranty...and well....one can understand AOS selling a new razor as 'shave ready' that fails to measure up to my standards of 'shave ready'.
Additionally, each AOS may or may not employ a local honer. This guy might be great, or not. As with any service provider...results vary.
Hopefully it is clear that I am not cursing or defending AOS. I was approached recently to hone for one of their stores. I would defend my services, but obviously I cannot speak for any other location unless they employ someone to do their honing that I am quite familiar with...even then, we all make mistakes.
I would offer that when mistakes happen, you stand a great opportunity to learn about the person/company that was involved.
Sorry, you had a bad experience, but it sounds like they tried to make it right with you ($50 is pretty generous).
There can be no doubt that a person can spend very little and get a fabulous shaving vintage razor. Just don't expect someone that sells only new razors to endorse the idea...it's just not good for business
That said, if so inclined, you could also buy ingredients and make your own (VERY GOOD) shave cream or soap for pennies per ounce. Again, don't expect retailers of designer creams to tell you all about it
