I've had SOGs of some flavor for over 20 years now. Some of my favorite knives.
Except for 2. I have two Air SOGs that have been sitting in a drawer for 20+ years, because I can't open them. They came riveted too tightly from the factory, and no amount of opening and closing wear has helped. I've even cut strips of sandpaper to slip in and wear down the round contact end of the blade. Nothing helps.
They're great little knives, but essentially useless because it takes so much 2-handed effort to open them.
Finally, I called SOG and talked to them about the problem.
Bottom line is, they took the knives, pulled the rivets, and re-riveted them just right. NO CHARGE!
They almost fly open now, and I haven't even grabbed my Blue Lube yet.
They fixed 2 knives that haven't been made since half of you guys were born, in a week, for free.
SOG rocks.
Ducati
Except for 2. I have two Air SOGs that have been sitting in a drawer for 20+ years, because I can't open them. They came riveted too tightly from the factory, and no amount of opening and closing wear has helped. I've even cut strips of sandpaper to slip in and wear down the round contact end of the blade. Nothing helps.
They're great little knives, but essentially useless because it takes so much 2-handed effort to open them.
Finally, I called SOG and talked to them about the problem.
Bottom line is, they took the knives, pulled the rivets, and re-riveted them just right. NO CHARGE!
They almost fly open now, and I haven't even grabbed my Blue Lube yet.
They fixed 2 knives that haven't been made since half of you guys were born, in a week, for free.
SOG rocks.
Ducati