Buck_Fan
Basic Member
- Joined
- Oct 14, 2008
- Messages
- 1,143
I'm not easily impressed with a company. And it happens so rarely anymore. But I have to say. Bear & Son impressed me big time. I had sent them a email about my thoughts on something and made a recommendation. I wasn't expecting anything in return. Because it just rarely happens any more. I got the typical auto response email that they got my message and someone would get back to me. Yeah okay. Well I did get a response the next day from an actual human thanking me for my email and they would pass it along to the appropriate people. Yeah okay. But then later in the day I got another email. I was surprised to say the least. I open it and started to read it. I couldn't believe what I was seeing. But I had to. I was looking right at it. It was an email from the owner. What! And it wasn't just a form type email. He wrote it. To say I was shocked would be an understatement. And in my email I even said I don't currently own any Bear & Son knives. It didn't matter. Wow! I wish more companies were like this. I just thought I would share this with you all.

