Benchmade KnifeSharp guarentee

[jbib]

I would like to know if I'm reading the warranty correctly. It says there is non-warranty work that includes blade and handle replacement. Has anyone ever exercised this with Benchmade? It sounds like turning a knife for a rebuilt model?

 

[mrfields]

benchmade will replace a blade or handle under warranty for free if they’re defective. i’ve had the scales & liners on my 580 and the aluminum handle slabs on my 490 (no liners on that model) replaced at no charge. they will also replace a blade (i believe scales too but i'm not sure) for whatever other reason for a percentage of the cost of the knife, cant remember how much though

 

[jbib]

benchmade will replace a blade or handle under warranty for free if they’re defective. i’ve had the scales & liners on my 580 and the aluminum handle slabs on my 490 (no liners on that model) replaced at no charge. they will also replace a blade (i believe scales too but i'm not sure) for whatever other reason for a percentage of the cost of the knife, cant remember how much though

That's really top shelf service!

 

[mrfields]

yeah their customer service is pretty damn good. on the 580 they replaced both scales, both liners, the washers & all the screws & springs. fake with the 490 minus the liners & washers, which it doesn’t have. gotten plenty of free thumbstuds, clips & screws from them over the years too. they’re super friendly too, they’ll even chat about knives with you when you call if they’re not too busy