Benchmade warranty.

S

skoal2

Joined
Sep 11, 2007
Messages
45
The pocket clip on my Pika II broke and I was wondering what the policy is on red class knives.
Do you think they would send me a replacement clip?
Thanks for any input.
 
I got a replacement clip and it wasn't part of the work i requested. I can't speculate as to what benchmade would do for you. I think it would be best to just ask benchmade and if needed send it in with the warranty paperwork outlining your request.

Information
Warranty return form Send it in with your knife.
 
ron_m80 said:
I got a replacement clip and it wasn't part of the work i requested. I can't speculate as to what benchmade would do for you. I think it would be best to just ask benchmade and if needed send it in with the warranty paperwork outlining your request.

Information
Warranty return form Send it in with your knife.
Click to expand...

Thanks, I e-mailed them Saturday.
I just didn't know about the knives made in China.
 
skoal2 said:
Thanks, I e-mailed them Saturday.
I just didn't know about the knives made in China.
Click to expand...


The first link I posted said:
CARRY-CLIP REQUESTS
If for some reason, your carry-clip gets lost or damaged, and you need a new one, contact us for clip requests. Please include your name, ship-to address, and the knife model(s) so that we can better assist you.
Click to expand...





EDIT: Smash05, said it better than me...
 
Red Class makes no difference. They will cover it. I would call, email is not a reliable form of communication.
 
Smash05 said:
Red Class makes no difference. They will cover it. I would call, email is not a reliable form of communication.
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OK, thank you for that information.
That knife is to big to carry in the pocket, I miss my pocket clip.
Benchmade should reply in two days, if not I will give them a call.

Thanks again :thumbup:
 
skoal2 said:
OK, thank you for that information.
That knife is to big to carry in the pocket, I miss my pocket clip.
Benchmade should reply in two days, if not I will give them a call.

Thanks again :thumbup:
Click to expand...

They're typically a couple weeks behind on answering emails. I would give them a call. I think they are still using that clips on several others knives so getting a replacement shouldn't be a problem.
 
My clip arrived today. :D
I installed it and my pika II is as good as new.
Benchmade has the BEST customer service!

Thanks all. :thumbup:
 
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