I do not feel that Benchmades are a good deal.
I've had three (two Presidios and one Alias), two of which (One of the Presidios and the Alias) have required trips back to Benchmade for repairs. Those two are also the two most expensive knives I've bought to date (I paid around 180$ for each...not much by some peoples' standards, but a lot more than what I'm used to paying). One of those two, the Alias, was never actually fixed by Benchmade when they had it and still needs to go back. I sold off the first Presidio after it needed multiple omega spring replacements, but bought another one at a clearance price (around 100-120$) a while later, and the second one at least is still serviceable. The quality of the second one is nothing to write home about, though, as the blade is way off centre and it has blade play in every direction that can't be removed without tightening the pivot to the point where it won't open anymore. Add to that liners that aren't even flush with the scales, and you've got a knife that isn't even a match for my 14$ POS Ganzo in terms of quality.
So, yeah, my experience with them has been that they're overly expensive for the quality they deliver, they put out a good number of lemons (2 out of the 3 knives I've bought from them), and that the company's repair service is quite shoddy (they didn't bother repairing the Alias that I spent 20$ to ship to them, then wanted me to shell out again when I told them about the issue). Plus, as others have mentioned, they refuse to ship out small parts like Omega springs for repairs, which is fine if you just live down the road from them and can ship a broken knife to them for under 5$, but when you live in a different country and have to pay 20$ for each trip, it really, really sucks. :thumbdn: I've probably spent 60-80$ on shipping alone due to defective Benchmades.
In a nutshell, I've had better quality, better value, and MUCH better service from other companies. Your experiences may vary, but my experiences with Benchmade have been almost entirely negative. :thumbdn:
On the plus side, what drew me to the company in the first place was their exceptional designs. I have to say, the Presidio is, on paper, a perfect knife for me. It uses one of my favourite steels, has a blade shape that suits me, and has the single most comfortable handle I've yet seen on a folding knife. It's a shame that I had so many problems with the mechanism of the first one, and that the second one is so poorly assembled, or they'd have been fantastic knives.
