Blade play on New Valet 485GRY-1801

Joined
Jun 16, 2017
Messages
10
Let me preface this by saying that I love this knife. In fact I bought two of them. It's almost the perfect knife, except it has some vertical blade play.

I have learned over the years to never buy a Benchmade sight unseen, and despite the bad publicity their quality control has received over recent years it appears to have had little affect on their business practices.

The first knife I bought over the internet. It had very slight vertical blade play, which frankly pissed me off on a $360 knife and I'm considering sending it back to Benchmade. I have 5 other Benchmades and none of them have any blade play.

For the second knife I actually went to a local shop to get it. I literally looked at all of their inventory and out of the 8 knives they had, only one had zero vertical blade play.

I love Benchmade, but they must be having some serious problems if they are letting these sorts of problems leave the factory, especially in a top of the line Limited Edition. These knives are supposed to represent the best of what Benchmade has to offer. Rant over.
 
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Let me preface this by saying that I love this knife. In fact I bought two of them. It's almost the perfect knife, except it has some vertical blade play.

I have learned over the years to never buy a Benchmade sight unseen, and despite the bad publicity their quality control has received over recent years it appears to have had little affect on their business practices.

The first knife I bought over the internet. It had very slight vertical blade play, which frankly pissed me off on a $360 knife and I'm considering sending it back to Benchmade. I have 5 other Benchmades and none of them have any blade play.

For the second knife I actually went to a local shop to get it. I literally looked at all of their inventory and out of the 8 knives they had, only one had zero vertical blade play.

I love Benchmade, but they must be having some serious problems if they are letting these sorts of problems leave the factory, especially in a top of the line Limited Edition. These knives are supposed to represent the best of what Benchmade has to offer. Rant over.

I am sorry to hear that you are having issues with your knife! Please give us a call at 800-800-7427 and we will correct the issue. I am also sending this feedback up the line.
 
I am sorry to hear that you are having issues with your knife! Please give us a call at 800-800-7427 and we will correct the issue. I am also sending this feedback up the line.

Hey, thanks for the response. I did actually call and will be sending the knife for service. Holly was extremely helpful. I've never had to use Benchmade's service, but I've heard good things. I'm optimistic that this minor issue will get sorted out.
 
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