Boker QC slipping?

R

randomchance

Joined
Sep 1, 2007
Messages
14
I've purchased 3 Bokers in the past month from 2 different dealers (2 7474 stockmen and an appaloosa bone congress) and they have been cosmetically very nice with good walk and talk. I really want to like these knives but...

Both of the stockmans are on their way back to Boker because I noticed after sharpening that when I closed the main blade I had flat spots (2 on one knife and one near the tip on the other). The blades are smacking the backsprings when allowed to snap closed! On both knives. I have stockmen from several other companies and none have this problem. And it shows up on both Bokers (that's 2 for 2 that need work).

Then there's the congress - the main blades didn't open completely and contacted the spring ends way to early, resulting in the blades pointing noticeably down when opened and big gaps between the spring ends and the blade stops. This I was able to fix with some file work to the end of the springs and now it opens pretty good and the blades are decently flush to the ends of the springs.

All this brings me to ask what in the world is going on with Boker's quality control? I only own 4 Bokers, but the last 3 of them have needed some work to even match the fitting on my Chinese Rough Riders. That's not a very good statistic. I love Boker's designs, the feel in the hand of these knives - and their carbon steel is great - but how in the world can I purchase another knowing it will probably show up either needing work or needing to be returned to Boker for repair? Boker really needs to step up the QC or they're going to get a reputation as one of the "once great brands". Please Boker, don't go that way!
 
I have never had a Boker slipjoint, but the last 4 Boker knives I have gotten have been excellent!! They include 3 folders and one fixed blade. A Titan Defender, an Applegate Folding Dagger, a Batman, and the Valkryie. One of the main reasons I started buying Boker's was after getting the Titan Defender and seeing the quality of it, I had no hesitation. Now planning on the Lightweight Titan Defender, and the Boker Plus G4 as my next two buy's. Should be here by next Friday!:thumbup::thumbup:

Not trying to sound like a fanboy, but in my eye's and with the knives I have purchased, Boker seems to have excellent QC. But I know that a slipjoint folder is not a simple knife to produce so I don't doubt what you are saying randomchance. You have there in front of you and I don't!:D Good luck on the repairs!
 
UPDATE: I talked to Terry at Boker a little while ago and he was most helpful. He explained to me what was probably going on to cause these situations - which makes perfect sense - and was very understanding and cordial with me. I'm not sure I would have been so nice to me after what I wrote above, but he was extremely gracious - THANKS TERRY! So, while I can't take back my observations above, I can make a new observation that Boker's customer service is, in my experience, top-notch. Good job Boker!
 
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if you have a problem, no matter Magnum, Boker Plus or Boker Germany please contact Terry or me directly.

There will always be a solution for nearly every problem!
 
Thanks Marketing! I'm more-or-less new to Bokers (the only other one I have I got a long time before I knew about BF) so I'm learning. I apologize if I came off as rude or unappreciative. I really do like my Boker knives - the congress has kicked my Case 3318 out of my pocket for the time being - and Boker's customer service has been super! I really appreciate a company who will stand behind their work and Boker has certainly shown that they do that. Sometimes it takes something like this to make me (as dense as I am) see that. Thanks guys for showing patience with a crabby old knife knut!
 
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