Boker warranty question

[lotoblades]

Hi guys,

I bought this knife a couple years ago,its mostlly a safe queen,only carried a few times,I've never droped it or anything,but it has developed a chip in the handle somehow.

I guess my question is should this be coverd under warranty,or is buffalo horn just going chip?

This side has some lines in it but no chips

this is the one that bothers me,and there is a smaller one at the back of the knife

Whats your opinion?

Thanks in advance,
loto

 

[TJT]

Buffalo horn will develop what appears to be chips inside the material.
That however looks to be a chip caused by the pin.
Send it in, I'll take a look at it, and see what we can do for you.
Our address is;
Boker USA, Inc
Attn: Repair Dept.
1550 Balsam St
Lakewood, CO 80214
Include your name, address, and phone number, and please reference this thread, so I can remember.
Thanks, Terry

 

[lotoblades]

Buffalo horn will develop what appears to be chips inside the material.
That however looks to be a chip caused by the pin.
Send it in, I'll take a look at it, and see what we can do for you.
Our address is;
Boker USA, Inc
Attn: Repair Dept.
1550 Balsam St
Lakewood, CO 80214
Include your name, address, and phone number, and please reference this thread, so I can remember.
Thanks, Terry

Thank You very much Terry!

 

[lotoblades]

Hi Terry,I finaly got around to sending my knife in today,I also sent in a stockman that has some issues I would like for you to take a look at if you will.

Thank You,
Loto

 

[lotoblades]

I recieved my knives yesterday!:thumbup::thumbup: on Boker's Customer service! Thanks again Terry!