Broken Polymer Cage

J

jawon

Joined
Mar 12, 2013
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14
While trying to re-assemble my Spyderco Manix 2 I accidentally broke the polymer cage. I luckily had some krazy glue on hand and for now the knife seems to operate as normal, but for how long?

How do I go about obtaining a replacement polymer cage? Being that I was the one to break it I'm probably out of warranty. I have no problem with buying a new cage; can't be that expensive.

Should I just contact Spyderco directly and ask or is there any other online retailers who sell said product?

Thanks
 
Call Spyderco's outlet store/CS dept and see what they can do. They should be able to help you out.
 
No online retailers will sell it. If you're lucky Spyderco will send you one directly or tell you to send the knife in and they'll fix it, but since disassembly voids warranty they may say you just have to buy a new knife. Whichever case may occur, step one is what Jibbles said, contact Spyderco.
 
Spyderco may be welling to fix it for you for a fee, I doubt they'll send you a replacement cage (even sell it to you).

Do you know anyone with a 3D printer?
 
I remember reading a thread where a guy had his uncle or someone machine a titanium ball cage. Pretty cool I thought.
 
...and this is why they insist people not take their knives apart. No other place will sell their proprietary components. That would be like going to McDonalds and requesting a Whopper.
 
Most likely path is that Spyderco will ask you to return it to the factory and they will fit a new cage for a modest repair fee.
 
RevDevil said:
That would be like going to McDonalds and requesting a Whopper.
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Ummm... Guilty... What can I say? My mind was wandering.


Seriously though, I've seen them help out when this happens. Even if they will replace it though, you will get a reminder that disassembly voids the warranty.
 
Contact Spyderco customer service. They may send you a new cage, they may sell you one, they may tell you you're SOL (although I doubt they will), but they're the only ones who can really answer your question.
 
JNewell said:
Most likely path is that Spyderco will ask you to return it to the factory and they will fit a new cage for a modest repair fee.
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Shipping the knife to Spyderco is doable as for getting it back poses a small problem being that I'm located in NYC.

Best case scenario they just send/sell me a new polymer cage!
 
jawon, USPS doesn't run the mail past the NYPD for approval. Sealed and sent by Spyderco right to your mailbox, nobody knows or cares what's in it.

The problem for knife dealers is NYC setting up sting operations, ordering knives from them, and then setting their lawyers on them for selling "forbidden" knives. That has nothing to do with you and a manufacturer. Or, for that matter, with you and a member here you might buy a knife from.
 
jawon said:
Shipping the knife to Spyderco is doable as for getting it back poses a small problem being that I'm located in NYC.

Best case scenario they just send/sell me a new polymer cage!
Click to expand...

The place to start is calling them to ask what they think they can do for you.

Esav Benyamin said:
jawon, USPS doesn't run the mail past the NYPD for approval. Sealed and sent by Spyderco right to your mailbox, nobody knows or cares what's in it.

The problem for knife dealers is NYC setting up sting operations, ordering knives from them, and then setting their lawyers on them for selling "forbidden" knives. That has nothing to do with you and a manufacturer. Or, for that matter, with you and a member here you might buy a knife from.
Click to expand...

I wouldn't be surprised if there were a difference between (1) selling a knife and (2) returning an already-purchased knife after the manufacturer repairs it. It would depend on how the law or regulations were written and on the shipper's tolerance for ambiguity and risk. :(
 
JNewell said:
I wouldn't be surprised if there were a difference between (1) selling a knife and (2) returning an already-purchased knife after the manufacturer repairs it. It would depend on how the law or regulations were written and on the shipper's tolerance for ambiguity and risk. :(
Click to expand...
And, when it comes to Spyderco folders, that's the 64 dollar question which only Spyderco can answer.
 
RevDevil said:
...and this is why they insist people not take their knives apart. No other place will sell their proprietary components. That would be like going to McDonalds and requesting a Whopper.
Click to expand...

Exactly. I've bought many Spyderco's since the early 90's, and have never had to take one apart. I can't figure out why so many choose to void their warranty, though I fully understand thats the owners choice to make.
If you have a problem you should just send it in IMO. I can understand if one is out of country, but if in US you can send one back for about five bucks.


OP, do you mind me asking why you had to take it apart ?

The best thing to do is call Spyderco to see what they say. They may get you fixed up, but even if they can't it sure won't hurt to call.
Good luck.
 
Ken44 said:
OP, do you mind me asking why you had to take it apart ?
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I too would like to know! Was there a problem and you chose to take it apart instead of sending it in?
I have looked at the Manix lightweight, but have wondered on its durability.
 
What part broke? The cage or the little rod that the spring slides over? And How exactly did you break it?

You are allowed to own the knife in NYC you just can't carry it around town there's no issues I. Getting it shipped to you.
 
Call Spyderco first and explain the issue and ask questions (Very nice people).They can email you instructions how to return for repair.Write a letter explaining the issue in detail and send the knife/letter along with a small check and ship the broken knife to Spyderco.I believe they will call you and inform you how much the repair will cost.The repair should not cost very much in my opinion may be around $20?I think this path may work for you and is easy and you will have a good as new knife back to you in a semi-short time.This has worked for me and how I had a knife repaired for a non warranty issue in the past.I hope that helps.....
salmonkiller
 
Emailed Warranty and Repair. At first they said to send in the knife for warranty evaluation. I then called and explained to them that I had de-assembled the knife myself so it was out of warranty. Being so I asked if they could just send/sell me a replacement cage to save time/money. Luckily for me they told me they'll send me a replacement cage this time.

I called up USPS and inquired about mailing the knife to and from NYC to CO and was told it's ok. The reason I asked is because I'm considering sending in the knife for a factory re-sharpening. I do have the Sharpmaker but for some reason or another can't get razor sharp edges on the cpm s30v.

tjiscooler said:
tjiscooler: What part broke? The cage or the little rod that the spring slides over? And How exactly did you break it?
Click to expand...

The polymer cage's stem broke after I had assembled the knife back together with the cage's hole where the ball goes inside facing the wrong direction. While trying to remove the cage I accidently broke the stem after putting to much pressure on it.

By no means is the polymer cage weak it's very strong indeed. Since then I've super glued back the stem and it's been holding fine. No problems whatsoever!
 
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I am glad to hear that things are in motion and working out for you.Please post up when you get the knife put back together.Try the sharpie trick on the Sharpmaker and stay on the Medium rods until you get your bevel/ apex and it will get it sharp.It can take quite a bit of time and work with the medium rods.I stay on the 30 to re-profile. You can go to the 40 if you choose to have a micro bevel after you re-profile.Do the hard work with the medium rods and worry about the fine rods after you have mastered sharpening on the Sharpmaker Try to keep the rods clean and free of steel build up when sharpening and this will help speed up the process(SOS pad and warm water works for me). This worked for me way back when I had the same problem learning to sharpen on the Sharpmaker. A re-profile has always worked for me to get all my knives scary sharp .Best of luck.....
salmonkiller
 
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