Buck has excellent customer service

J

Jhud

Joined
Nov 14, 2018
Messages
30
No matter what I’ve said in the past about Buck, they sure did come through for me.

I owe the whole crew over there a big apology for getting upset and a big thank you for fixing my knife.

I am going to continue to buy more of the 186 and 560 models with confidence.
 
Jhud said:
No matter what I’ve said in the past about Buck, they sure did come through for me.

I owe the whole crew over there a big apology for getting upset and a big thank you for fixing my knife.

I am going to continue to buy more of the 186 and 560 models with confidence.
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What did you have taken care of?
 
What is really incredible is the Spa service..No matter how skilled and fast a employee is Buck must lose bucks for the cost. I'll be sending in a big box (7 years of being Bucks warranty service for my extended family) this Spring...I'm excited about being able to add more than a dozen back into the herd!
 
Brhowser87 said:
Soooooo that (^^^^^^^^^) was what the OP was taking about? Yeashhh. But I'm definitely glad it worked out. You can see my recent CS experience in yesterday's SPS. Great as always.
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The pivot pin apparently came out on a 560 and apparently, Buck sent it back to him without repairing it. But apparently, Jeff jumped in and they got it fixed...Apparently...:D:D:D
 
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Buck always comes to the rescue ,I've converted a lot of other brand knife users into buck users over the years,especially during deer hunting season when their knives are going against my bucks lol
 
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