- Joined
- Apr 14, 2020
- Messages
- 14
Good afternoon group,
Just wanted to share a short story I went on Buck's website and ordered three custom 110s, the next morning I realize I had made a mistake on one of the knives so I sent an email followed by a phone call right at 9:30 when they open, when the phone call was picked up a wonderful gentleman polite and courteous walk me through the changing of my order. We talked a while about the company and then I had brought up if I could special request a nice piece of buckeye burl for one of the knives, it is for a 60th birthday gift and important!!
The gentleman asked me what I looking for, something with swirls with color, I had explained that I wanted something that had nice colors as well as some chatoyancy, he made all the necessary remarks for the special piece and said that the buck team would make My request a reality, and then we talked about the price of gas compared to Idaho and Connecticut and about this Covid-19 nightmare for a few minutes and then hung up, I find when I special order the buck 110s from the custom shop Yes you pay a little bit more but the quality and everyone that I have bought has been perfection.... Thanks for listening be safe out there everyone...
Mr.Buck110
Just wanted to share a short story I went on Buck's website and ordered three custom 110s, the next morning I realize I had made a mistake on one of the knives so I sent an email followed by a phone call right at 9:30 when they open, when the phone call was picked up a wonderful gentleman polite and courteous walk me through the changing of my order. We talked a while about the company and then I had brought up if I could special request a nice piece of buckeye burl for one of the knives, it is for a 60th birthday gift and important!!
The gentleman asked me what I looking for, something with swirls with color, I had explained that I wanted something that had nice colors as well as some chatoyancy, he made all the necessary remarks for the special piece and said that the buck team would make My request a reality, and then we talked about the price of gas compared to Idaho and Connecticut and about this Covid-19 nightmare for a few minutes and then hung up, I find when I special order the buck 110s from the custom shop Yes you pay a little bit more but the quality and everyone that I have bought has been perfection.... Thanks for listening be safe out there everyone...
Mr.Buck110
I am looking forward to going there when all this is over though.
