Buck Paradigm Problems

[tubamonster]

I really like my Buck Paradigm, however their are some issues with it.

One of the springs in the knife failed, so I sent it back to Buck to get fixed. It had also developed some vertical play, which I had hoped they would fix. I had a small chip in the blade before I sent it back. Buck resharpened it for me, but they removed about 1/16 of an inch from the blade. This really bugs me. When I received the knife back from Buck, there was still vertical blade play. I am now considering sending it back to Buck for a replacement blade and hope that they will fix the blade play issue.

My question is, will it cost me to have the blade replaced and is it worth sending back to Buck?

Edit: I forgot to mention that I also asked them to correct the blade centering when I sent it back. The blade is almost rubbing the liners. This was not corrected when I sent it back.

 

[300Bucks]

For Tuba and any others that send in a knife for 'spa' treatment.

If at all possible, email warranty department and talk to someone about your knife's issues. Have a list and make sure you mention everything you wish could be fixed. If you get no email response in a reasonable amount of time, CALL on the phone and do the same thing, it will be worth the expense. Then always include a letter stating all the problems you wish addressed. Put it in list form so there can be no misunderstanding. Give your email and phone number in the enclosed letter. FYI

300Bucks