Buck Product Warranty Registration

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geothorn

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Hello. I've been sitting on all of my Buck Product Registration Warranty cards since I was on my Buck Knives "buying spree" last year. The reason that I haven't filled them completely out and mailed them in is because there seem to be a lot of extraneous questions that would seem to be unnecessary to answer in order for me to receive warranty service.

What does my age, yearly income, e-mail address, telephone number, "main use of product," how I became aware of Buck Knives, what influenced my decision to buy a Buck Knife, gender, favorite magazine (Beretta, Browning...? ;)), etc. have to do with my receiving warranty service? Am I required to fill out every question in order to get warranty service?

In these days of "identity theft," along with customer identities and purchasing profiles being sold to other companies and to telemarketers, I've become ever more sensitive to giving out more information than I deem is "necessary." Is there a shorter set of questions that I can answer and still receive warranty protection for my Buck Knives? If every question on my Buck Knives Product Warranty Registration card is required to be filled out, in order for me to get Buck warranty service, I think that I'm going to be giving up my lifetime warranties.

Thanks for your replies,
GeoThorn

P.S. What with owning three 119 Specials, three 110s, three Alpha Folding Hunters, two Diamondback 4.25s, and two Whitetail Deer Collectibles, I have a lot of Buck Product Warranty Registration cards to fill-out. Is there any way to reduce my paperwork? Like filling-out one registration card for each type, then including the number of each that I bought? Thanks again.
 
You don't have to fill out warranty cards to get the warranty. In fact on another note I filled out an online registration for a Sony camera, lost the receipt and tried to get some warranty work done. Sony said that the online registration was no good and the only way to get work done was with the receipt.

To get warranty work done on your (or any Buck) just send it in. No questions asked, just prompt service.

The questions on the cards are to give to marketers. It doesn't have to be a bad thing. I started getting all sorts of magazines for free and I attribute them to the customer survey forms I've filled out. But if you don't like getting mail don't send them in.

I hope you could get some information from my rants.

Chad
 
These are simple marketing questions asked by products you buy. They use the info to help track types of users for various types of products.
For example they know I have 3 Tactical knives and 100 + from other catagories.
Buck does not to my knowledge sell or give away the info we send them.
 
My thanks to you both for attempting to answer my concerns. I'm hoping to get a definitive reply from someone at Buck, but, thus far, they haven't been around to answer these questions.

Thanks again,
GeoThorn
 
Geo,
Short answer is that all those questions help us define who are customer is, so that we can provide better models and feature sets to you. Only answer what you want to answer, and also no one has ever been turned down by our consumer Relations dept for warrenty service because they didn't have their card turned in. And I would think only one would be necessary to figure the above info out.


Jeff
 
Thanks Jeff.

Buck has probably the best lifetime warranty in the world. There are probably companies out there that may require all questions on their forms to be filled-out in order to receive warranty service, but all that's needed is to have a Buck, and you've got a lifetime warranty!

GeoThorn
 
>Is there a shorter set of questions that I can answer and still receive warranty protection for my Buck Knives?

Yes there is and here they are:

1) Does it say "BUCK" on the blade?

If the answer is YES to any of the above, the warrantee is good. :D :D
 
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