Buck/Strider problem

Cargun · Jan 14, 2003

I just got a new Buck/Strider in BG-42. I noticed that if I look at the front end of the handle (pivot end) I can see the liners are definitely not parallel with each other. This is causing all the tension in the pivot to be put on a small portion of the blade washers, instead of the entire surface. It looks like either the washers are too thin (2 large ones on one side, 1 small one on the other) or the backspacers are too long. I can loosen the pivot tension until the liner are parallel, but then the blade is very, very loose.

I'm guessing it has to go back, but I wanted to get a 2nd opinion and can't find an email or phone # for Buck's warranty department.

Steven Roos · Jan 14, 2003

Here is Buck's warranty info.

Cargun · Jan 14, 2003

There's the phone #, down at the bottom of the page! My attention span had run out by that point

Thanks!

CJ Buck · Jan 14, 2003

Your contact is Joe Houser. Dir of Consumer Relations

619-449-1100 hit "0" and ask for Joe.

Our shipping address is:

1900 Weld Blvd
El Cajon CA 92020

Cargun · Jan 15, 2003

Thanks! I still feel like a dumb*** for not reading to the bottom of the page

Joe Houser · Jan 16, 2003

hey, don't feel bad.
Glad we got the chance to talk about your knife. We should be able to remedy the problem for you.
Take care,

AlphalphaPB · Jan 24, 2003

I've got a similar problem. I have three of the large thin spacers on one side, but the liners are still slightly bent inward towards the pivot end. I imagine the problem can be solved by inserting a fourth spacer.

J Hubbard · Jan 27, 2003

Alphapb - Is your also BG-42 or is it ATS? Will really help my troubleshooting to know.

Jeff

AlphalphaPB · Jan 30, 2003

Hi, I have the ATS-34 version. I still have the box (not right here in front of me), so I can grab any other serial number information for you if you'll need that.

The strange this is that my knife came with 3 of the thin washers, whereas everyone else seems to have 2.

passenger · Jan 30, 2003

My big SP also has 3 thin ones.

J Hubbard · Jan 31, 2003

Thanks Alpha, that helps.. I'm looking into the variance of washer set-ups, and haven't come up with much yet. It seems we may be putting different combos in based on part fit and available washers..

Most I've checked have 3 .010 washers on one side and 1 .030 on the other.. I need to work on this more, and hopefully, I'll come up with something more concrete. Bear with me, we are in the midst of New product runs, I'll have something soon..

Jeff

Cargun · Feb 2, 2003

Any idea on the ETA for my knife? That way I can stop checking the mail anxiously every day

Joe Houser · Feb 5, 2003

Ok, my turn to feel like a dummy! Although I do remember getting your knife here at Buck, I don't remember your name so I can't look it up to determine the ETA. Please email me.