Jerry Busse
Moderator
- Joined
- Aug 20, 1999
- Messages
- 11,988
Busse Combat Decides To Go Backwards!!!!
We thought that the best way for Busse Combat to continue its innovation was to zig when we were expected to zag!!!! In order to advance forward, we have chosen to go backwards. Confused? Good! So were we! Before Busse Combat hit the beach in 92 I had over 10 years as a full-time maker. The best part about making custom knives was the individual attention and options that could be given to each customers order. Giving the customer a number of options and choices becomes nearly impossible as you start marking the production numbers that we hit nowadays. The good news is that we think we have a plan that will allow us to return to the individual service of those early days and to offer you guys as many options as possible.
We will be separating our civilian production from our law enforcement and military runs. Our civilian produced pieces will have a far better fit and finish than will our mass production runs. They will have many options available at no charge including differences in blade color and handle color. They will be run in date determined batches thus making it much easier for us to provide you with more accurate delivery dates. These delivery dates should not be affected by team orders unless we are at war. Our online ordering has been changed and will no longer automatically charge your card at the time of order.
The batches will be by model and once a batch date is passed, all subsequent orders will be included in the following batch. These batches will be running in approx 2-3 month increments. For example, if you miss out on the first batch of Fusion Steel Hearts it could be anywhere from 4 to 6 months before the next batch reaches completion. The second batch may, likewise, have different options available than the first batch. We are hoping that this will fuse many of the features of the Busse Custom Shop with the production power of Busse Combat. We will offer as many different options as possible from batch to batch. You will no longer have to settle for a standard model, but can have the exact knife you want, with the options you want, made specifically for you. This new protocol will dramatically increase our cost of manufacturing but should also greatly increase our customer satisfaction. This should prove to be very helpful for our new customers who do not understand the concept of 2 weeks. Sadly, the 2 weeks call should quickly become a thing of the past.
More later,
Jerry
We thought that the best way for Busse Combat to continue its innovation was to zig when we were expected to zag!!!! In order to advance forward, we have chosen to go backwards. Confused? Good! So were we! Before Busse Combat hit the beach in 92 I had over 10 years as a full-time maker. The best part about making custom knives was the individual attention and options that could be given to each customers order. Giving the customer a number of options and choices becomes nearly impossible as you start marking the production numbers that we hit nowadays. The good news is that we think we have a plan that will allow us to return to the individual service of those early days and to offer you guys as many options as possible.
We will be separating our civilian production from our law enforcement and military runs. Our civilian produced pieces will have a far better fit and finish than will our mass production runs. They will have many options available at no charge including differences in blade color and handle color. They will be run in date determined batches thus making it much easier for us to provide you with more accurate delivery dates. These delivery dates should not be affected by team orders unless we are at war. Our online ordering has been changed and will no longer automatically charge your card at the time of order.
The batches will be by model and once a batch date is passed, all subsequent orders will be included in the following batch. These batches will be running in approx 2-3 month increments. For example, if you miss out on the first batch of Fusion Steel Hearts it could be anywhere from 4 to 6 months before the next batch reaches completion. The second batch may, likewise, have different options available than the first batch. We are hoping that this will fuse many of the features of the Busse Custom Shop with the production power of Busse Combat. We will offer as many different options as possible from batch to batch. You will no longer have to settle for a standard model, but can have the exact knife you want, with the options you want, made specifically for you. This new protocol will dramatically increase our cost of manufacturing but should also greatly increase our customer satisfaction. This should prove to be very helpful for our new customers who do not understand the concept of 2 weeks. Sadly, the 2 weeks call should quickly become a thing of the past.
More later,
Jerry
