Byrd Crossbill Problem

R

rockon

Joined
May 18, 2007
Messages
31
One of the screws for the belt clip came loose and fell out, now the clip is all loose. Where do I go to find a replacement? I've never had this happen so I'm kinda clueless. Jewelry shop? Email Spyderco?

:confused:
 
I'm sure Spyderco will take care of you. Just email customer service and they will send you replacement screws. Then use lock-tite...
 
If you are the impatient type and you don't get a reply from your email in a week or so; you might consider calling Spyderco. Email is easier to do and faster for the sender; but sometimes a phone is more efficient in the long run. That is a general "contacting businesses" rule not something particular to Spyderco. :)

Depends on the circumstances, but usually they will just send you a screw no charge.
 
Sent Spyderco customer service an email and they got back with me the next day...they sent a new set of Torx 6 screws out yesterday. They get an A+ for customer service in my book!!:)
 
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