Can’t get a response from Thrane axe and tool

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Jul 17, 2023
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I’m new here. If this is off topic for this section, then please delete or move as appropriate. I’m new to hanging axes ( 3 so far). I wanted to try something different and after reading positive comments about thrane on this and other forums, I decided to pull the trigger and buy two premium and one class “b” axe handles.

One of the premium handles and the class B handle both have grain that runs with a 90 degree orientation to the handle. I realize I’m new to this and concede I may be missing something, but every online tutorial I’ve found in axe hanging indicates grain like these should not be used and expected to hold up. I accept this risk with the B handle but am upset about the premium handle. I see no difference between the grain orientation on these handles, though one was designated as premium.

Wanting to discuss this I have reached out seven times to thrane hoping for a reply ( 3 voicemails, two emails directly to nick thrane, three messages through the contact form I. The contact form on their web site) over the past six days. No response at all.

I decided to join this forum and post here hoping for feedback or ideas. ( I am also interested in a lot of the topics covered and had been a lurker for a while). I also realize things happen and thrane is probably a small business without coverage if nick is away or has had an emergency, but am growing concerned the premium axe will be unusable and thrane will never answer me.



Regards- Michael
 
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The cross grained handle won’t be unusable, just weaker than a properly oriented one. In my experience, it’ll still be strong enough unless you really thrash your axes.

I hung a 3-1/2 lb Dayton head on a 36” cross grained hickory handle about 15 years ago (before I got real picky about grain orientation). For awhile it was my most used splitter, and I used it a lot.

About 3 years ago, I traded it to a friend who had no axe, and it’s been used hard ever since. Still holding up well.

The best advice I can give you is, don’t overstrike. If you’re the kind of person who overstrikes at full swing, put a leather or rubber collar on it (or about 10 layers of duct tape if you’re a redneck like me. Yee haw).

Best of luck to you.

Parker
 
Thank you for the advice. I had planned to put a 4.25 pound bit on this. Given that it is ash rather than hickory I’m not comfortable. Was planning to make this something special, which was why I paid over 50 plus some for shipping. My House handles all have better grain alignment, IMHO.

I’m also irritated to not even be getting a response from Thrane.
 
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Does it have runout? I'd only really be concerned if it has runout. That being said, ash *is* more prone to delamination along the porous rings when subjected to shock so it'll be a little more sensitive to overstrikes with that orientation.
 
Don't overthink it. Use it. It's an axe. If you always hit wood to bit to wood you will be good to go. If you overstrike the wood it won;t matter what gain you have. That's my experience. It's unusual that he did not get back to you. I have lots of wedges and blanks from him and no issues.
 
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That is really good to hear. I’m going to check on runout when I get back from work tonight.

I’m starting to worry maybe he’s had some kind of an emergency. That sort of thing is way more important than whether I’m satisfied w an axe handle. Hope everyone is okay.

Michael
 
I was finally able to do some more self educating about grain runout. The handle I was worried about does have grain orientation that is 90 degrees to the striking surface, but seems to me it has minimal runout ( just where the shape of the handle curves. ) I wish the grain were at least 45 to the striking surface, but am going to use it anyway.

I’m happy with the other two handles I received from Thrane with that order. Wedges I bought at that time are also very nice.

On the more negative side, I never did hear anything back despite seven contacts ( phone, email, going through the site contact page) on my part. I’ve been hesitant to place more orders for that reason.

I really appreciate the answers from members when I first started this thread.

Regards,

Michael

That is really good to hear. I’m going to check on runout when I get back from work tonight.

I’m starting to worry maybe he’s had some kind of an emergency. That sort of thing is way more important than whether I’m satisfied w an axe handle. Hope everyone is okay.

Michael
That is really good to hear. I’m going to check on runout when I get back from work tonight.

I’m starting to worry maybe he’s had some kind of an emergency. That sort of thing is way more important than whether I’m satisfied w an axe handle. Hope everyone is okay.

Michael
 
Maybe he’s winding down the axe stuff. lol I still have two blanks from him that I never shaped or finished.
 
The best advice I can give you is, don’t overstrike. If you’re the kind of person who overstrikes at full swing, put a leather or rubber collar on it (or about 10 layers of duct tape if you’re a redneck like me. Yee haw).

Best of luck to you.

Parker
I use some thick rubber hose wrapped with duct tape, and that lasts usually for two or three overstrikes. I had a leather collar, but that lasted only marginally longer and costs much, much more.
 
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