can anyone help

N

nitestocker

Joined
Aug 3, 2006
Messages
842
i have a problem its a frame lock cuda maxx stilleto stile. it will not lock up tight. i got a new thumb stud and that did not work. ive bought two of these sold the outher one. for over a year i keep getting the run around. ive been talking to this lady named maureen drake at camillius .and at first it was were having problems then the strike, now its they don't have the man power to fix it and the knife needs to be fixed they told me they would fix it since its the frame . but the time they get around to it ill be dead of old age . seems like all they care about is the big buck and not the custermer any more can any one send me to some one else that has more pull in the company . i mean heck its been over a year thank you if you can or at least let me no what to do these are not cheep
 
wow what a bummer- just call and tell her to send it back to you-then send it to a guy like str to take a look at-

thats the best advice i can offer
 
ive never sent it in they would not take it or fix it just keep getting the run around i know that this lady maureen drake is just an employee but sum upper management would seem to want to keep people like you and me around
 
nitestocker...

First off, don't blame Maureen Drake, she is just telling you what she is told to. She is a cool chick with a crappy job!

I asume you have front to back play, not side to side? If so, how far over does the lock move?

Why did you think a new thumb stud would help? Where did you get the thumbstud?

If all else fails, I will try to help you.......
 
yes its front to back not side to side . i got the thumb stud becouse its really a blade stop and i thought it might be bent so i ordered one from camilius some time back in early 2006 or late 2005 but it was not the stud. the lock is about in the middle of the blade but does not contack the blade if you push the lock over all the way it titens up more . but but the lock moves back to the middle again .thanks for any help by the way i no the ladys nice ive talk to her its just that i payed alot for it and befor they permenently close up id like to get it fixed . ive been wating over a year you can understand to cant you i hope you can sincerly ken
 
Sorry for the delay Nitestocker, I have been trying to track down an oversize thumb stud/stop pin for you.
However, such an oversize pin may cause other problems for you that are challenging to correct, namely having to change the angle of inclination of the lock surfaces. So let’s try the easy things first.

The first thing for you to try is to give the lock more set. Take the knife apart, I recommend taping up the edge for safety, and give the titanium lock bar more bend so it engages the blade more. This may make the knife a little harder to unlock, but will take away the blade front to back play.

Try this first. If the lock bar engages 100% of the blade, & you still have play, we will have to get more creative.

Unfortunately what you need is a replacement titanium handle, but unfortunately I don’t think there is anyone left at Camillus that can tell the difference between the Stiletto blade handle & the Bowie blade handle. (There is a difference, as they do not rotate the same amount between open & closed). Also the current owners couldn’t care less about their customers or employees, that’s just my opinion of course!!!!
 
Sorry Phil but I have to disagree with you on this one. That is not just your opinion. It is a lot of people's opinion. I can provide you with a whole list if you'd like!!!!!! :eek:
 
Phil Gibbs said:
nitestocker...

First off, don't blame Maureen Drake, she is just telling you what she is told to. She is a cool chick with a crappy job!

I asume you have front to back play, not side to side? If so, how far over does the lock move?

Why did you think a new thumb stud would help? Where did you get the thumbstud?

If all else fails, I will try to help you.......
Click to expand...

I have to comment on the service Maureen Drake has provided me! I had a Camillus HEAT knife with the black blade well after a few times of pulling it out of my pocket I noticed the black coating starting to chip off, well I tried unsuccessfully to enter a warranty claim via there website! I contacted them directly via email addy and Maureen was nice enough to tell me that they do not warranty the Heat because its a imported knife however due to the fact that I tried unsuccessfully to contact them via the online form that she would indeed send me another one FREE! It was a Satin blade model and for my trouble sent me a small "gift" too a deck of Camillus/Western playing cards! My hats off to Maureen Drake & their customer service
 
You must log in or register to reply here.
Back
Top