Canadian Enco customers ?

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Jul 13, 2009
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I have found the Enco site has excellent search, selection and pricing on things I need.

I mean small orders, like one special reamer at a time.
My normal suppliers has only premium items in stock at $50ish, when it will be limited use & enco has $13 imports.


I have taken items to the shopping cart, but can't get shipping quotes without putting in a credit card.

According to the FAQ, they ship with UPS

I've had brokerage fee nightmares from UPS in the past.

Do they offer USPS shipping ?

How were your experiences on small items?
Were the quoted shipping charges the only charges, or did you get dinged at the door for an extra $40 or $50 ?

I will also ask their CS directly, but I was hoping for actual experience.



Patrice? I think you used them ?
 
I agree Frank.

If UPS is the only way to go, I can just buy the premium reamer in Canada at the same pricing with no shipping time.
 
There is a service (I'm forgetting the name at the moment) that sells you an American mailing address, and will forward it to you from there. So you can ship UPS to there, and they'll use USPS I imagine, to forward it to you. Sorry that I don't remember the name, but it does exist. It's mostly for places that refuse to ship outside the USA.

http://www.myus.com/

Edited to show forwarding service. Have not used it but I have a friend in Malaysia that uses it, and she likes it.
 
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Depending on what you are buying, have you tried Busy Bee tools? They have stores all over Canada and aren't bad on price.
 
Sadly Busy bee is geared more towards woodworkers and has only a general assortment of metalworking tools and then mostly imports.
 
Thanks for the replies

I know about Busy Bee. As Pat mentioned, the selection is mostly wood related.
They have also ticked me off a couple of times.
I get much better service from industrial suppliers.



I got an email reply from Enco Customer Service & they DO ship USPS

When you place your order online you will be instructed someone will contact you via email with relevant shipping charges

based on the weight of your order using UPS, USPS Priority mail or flat rate.

After you respond with your choice of shipping method we will ship your order and charge your credit card.

I'll get a small order together and see how they are.

Does anyone have an active Discount code?
 
I placed an order

$13 reamer

The email with shipping options is



Thank you for your order with Enco. Shipping charges for your web order will be in U.S. dollars:

UPS Standard Ground $ 17.63 3-5 days (preferred shipping method)
Priority Mail® International $ 21.25 6-10 days
Express Mail® International $ 26.95 3-5 days
Priority Mail® International Small Flat Rate Box$ 11.95 3-5 days (no tracking available)

You will be solely responsible for any duties, tariffs, taxes, and additional expense levied by the exporting country (U.S.), the destination country, or any intermediary country through which your order may pass. We recommend that you research these potential charges prior to placing an order with Enco. We also recommend you visit CustomsClearance.net and The Transportation Directory websites. These sites are good places to research the costs and logistics of purchasing from U.S.-based companies.

Please be aware that your International Order may experience shipping delays related to completion and approval of export documents. Rest assured that we are working to minimize any delays and apologize for any inconvenience that this may cause.

Please reply back to this email authorizing the above listed shipping charges to proceed with your order. We look forward to hearing from you soon.

13+12
25 total

I choose this one
Priority Mail® International Small Flat Rate Box$ 11.95 3-5 days (no tracking available)

The shipping is high for such a small item.
If I could have added more items, shipping would have had less effect per item.
With no tracking, I'm taking the chance it arrives.
But My local suppliers, ebay and others were all at least double, so if it arrives I'm better off.

I could have added a hundred other items, but then I would have wanted tracking and insurance too.
I'm trying to keep this small for now.
Christmas is coming though...I can see Santa shopping here...
I wish they would send me a paper catalogue.
 
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Count. You got to know mail service to Canada as well as in Canada is expensive. It's a Canadian thing. Frank
 
Do you people ever use KBC tools. They have stores in Canada and some good tools at reasonable prices. Frank
 
Patrice Lemée;10336825 said:
What about custom fees? Did you just have to pay the GST?
Click to expand...


I used USPS but had no tracking
It was small enough, cheap enough, just a reamer = that it went straight to my mailbox with no customs handling. & no extra fees



Frank Niro said:
Do you people ever use KBC tools. They have stores in Canada and some good tools at reasonable prices. Frank
Click to expand...

Yes I always check Sowa and KBC first, but it was an odd sized reamer & only USA made ones were available in Canada.

Enco sold a Euro import at a fraction of the price, shipping included.
 
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