Chaparral FRN Production / Availability?

[Gamecock]

I ordered a Chaparral FRN about a month and a half ago...and it’s still out of stock. Any idea how long it typically takes for a new batch of knives to come in from Taichung?

 

[Cscotttsss]

Sal mentioned another CQI on the Chaparral FRN in a recent thread. So if that is true it might be a while until another batch hits retailers.

 

[Sal Glesser]

Hi Gamecock,

They were more popular than we anticipated. The next run is in production. Apologies.

sal

 

[Cscotttsss]

Hi Gamecock,

They were more popular than we anticipated. The next run is in production. Apologies.

sal

Thanks for the update Sal. So, did it undergo another CQI?

 

[Sal Glesser]

Just some fine tuning of the spring tension.

sal

 

[Cscotttsss]

Just some fine tuning of the spring tension.

sal

Awesome, thanks Sal.

 

[lambertiana]

Just some fine tuning of the spring tension.

sal

It worked just fine for me. In fact, I bought a back up just in case.

 

[John_0917]

Just some fine tuning of the spring tension.

sal

Sal - was the beveling of the lock bar edges a past CQI? I almost didn’t buy mine when many reviews said the bar edges were harsh on thumbs, low and behold mine comes much smoother and definitely not a hard 90* angle, it is a believe the second production run (can’t recall the code).

 

[Sal Glesser]

Hi John,

We softened the edges on the lock bar some time ago.

sal

 

[John_0917]

Hi John,

We softened the edges on the lock bar some time ago.

sal

That was a good idea, much better on the hands.

Is any change considered a “CQI” or does it have to meet a certain degree of variation? Ie Things that are minor (like the Chap edge chamfering) vs major (like the ceramic detent ball on the SpydieChef)

 

[Sal Glesser]

Hi John,

We CQI as we become aware of issues of which our customers ( end line users ) inform us or we discover in testing..

sal

 

[John Jeffries]

Just some fine tuning of the spring tension.

sal

I purchased a new Chaparral a few weeks ago from Knivesshipfree. Love the knife, but the lock has calloused my thumb and is making an otherwise great knife difficult to enjoy. Is there anyway to send the knife in for a remedy? I wouldn’t mind to pay if there is a fix. It’s my favorite knife at the moment, and I will continue to carry it either way.

Thanks for a great product.


-John J

 

[Sal Glesser]

Hi John,

You can send it in, we can adjust it for you.

I'll alert Charlynn.

Spyderco
Customer service
820 Spyderco Way
Golden, CO 80403

sal

 

[John Jeffries]

Hi John,

You can send it in, we can adjust it for you.

I'll alert Charlynn.

Spyderco
Customer service
820 Spyderco Way
Golden, CO 80403

sal

Thanks Sal. That’s going above and beyond. I appreciate the help.