Chipped Bone?

[Fishstalker]

I recently purchased a Boker copperhead 140th anniversary edition. I purchased it with the intent of rotating it with my other EDC's. I've carried it 6 times since I got it. Today I reached in my pocket and pulled it out, only to find a big chip out of the handle. Considering I've only carried this to the office in my suit pants and it hasn't seen any hard use, I'm pretty bummed.

Unfortunately I have no idea where the chipped piece is. I seriously doubt Boker will do anything to fix it. Is there anyway to fill the gap with another material? I was thinking about something like J-B Weld. I don't want to ruin the knife anymore, but would like some sort of fix.

 

[TJT]

Send it in to us at Boker. Generally speaking chipping of the handles is covered under warranty unless the knife was abused. We can either repair it, or replace it if it's covered.
Terry

 

[Fishstalker]

Send it in to us at Boker. Generally speaking chipping of the handles is covered under warranty unless the knife was abused. We can either repair it, or replace it if it's covered.
Terry

Thanks for the reply Terry.

I wasn't sure Boker would take care of it because of this statement on your website.

"To help you better understand whether your product is covered under warranty, the following items are normally not covered under warranty, although exceptions do exist: Handle scales cracking or breaking."

Before sending it in, should I take pictures and email them to you?

Thanks for the help.

Jeff

 

[TJT]

No, go ahead and just send it in. I will see what I can do for you.
On a knife that new, I think it would be one of the exceptions I mentioned on the warranty page.
Terry

 

[Fishstalker]

I'll be sending the knife in later this week. Is there anything special I should do other than send it to your attention Terry? I'll be sure to print out a copy of this thread to send with it.

 

[TJT]

That should be enough, I will keep an eye out for it.
Terry