Clip on my Maxpedition Noatak broke. Do I send it in?

Joined
Oct 28, 2005
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373
The main clip on my Maxpedition Noatak broke. I have no idea how. I used it for a suburban walk and, later that day, it was cracked. The bag is in great shape despite being over 4 years old (I just use it around town on weekends). Their warranty department sounds challenging. Is it?
I never really loved it and I'm considering getting a different, less tactical, sling bag. Any recommendations? I like the Noatak's water bottle sleeve, clip access, and material. However, I find it bulky and I dislike the storage design.

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