Cold Steel Warrenty.

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kgriggs8

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"We stand behind our knives 100%. We subject them to the highest standards in the industry and strive to make each one as perfect as possible. Right now our return rate for defects is one half of one percent! This is remarkably lower than the industry standard. While we are growing in popularity, and producing ever larger quantities of knives, we are determined to never forget that we live or die by a single word, QUALITY.
Our fixed blade sheath knives have a 5 year warranty to the original owner against defects IN materials or workmanship. Our folding knives are likewise warranted for 1 year. If you ever have a warranty problem with one of our knives, please return it with your original receipt and a short note and we will be happy to evaluate the problem and resolve it.
(NOTE: Do not send your knife back by way of the U.S. Post Office. We recommend you send it U.P.S. insured.) Please remember ANY knife can be broken or damaged if subjected to sufficient abuse and that all knives eventually wear out (just like your boots) and must be replaced. "


I have a Cold steel that the rubber handle is comming off and I wanted to see what CS policy was on replacing it. I guess it is too old to be covered. Benchmade and Spyderco and even CRKT would cover this type of defect EVEN if it was over five years old.

This is one reason I have avoided CS and don't own many of their knives.
 
"QUALITY" and yet their folders are only warranted for 1yr. My washing machine has a longer warranty. Does this make you feel that your knife is any safer. Most brands now offer life time.
 
Just another reason why I wouldn't buy a CS knife....

For what it's worth, I owned a CRKT Point Guard that developed a bit of play in the detent while closed. This was a knife I carried and used regularly for a number of years, had removed the original finish on the blade and clip (due to some heavy scratches) and likewise sanded the scales to remove additional scratches. I mailed it back to CRKT, and in a short time, a brand-new Point Guard arrived at my door, no questions asked. People can say what they will about CRKT (I happen to be very fond of them), but that's a warranty. :thumbup:
 
I agree about CRKT, they are sure not Spyderco or Benchmade quality but they have just as good of a warrenty and they are not junk. I think I would rather have CRKT knives than CS knives because they both are mid range knives but the CRKT has a big name warrenty.

Cold Steel just went down another notch in my book.
 
The only reason I have a couple of CS knives is because I won't feel bad if/when I break them. It wouldn't even have occurred to me to make a warranty claim. That's what Randalls, Busses, CRs, etc. are for IMO.
 
I sent in a triple action folder that I wore out, and owned for about 5 years and used it until it fell apart. I sent it in only to find out that they discontinued the serrated version, and they gave me a brand new one for free. (granted I'm using it just as hard and I can tell that it's wearing out just as fast)

Just e-mail them and tell them what's going on, chances are they really don't mind about things, just don't tell them how old the knife is.
 
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